I am writing this letter to let you know that you have a group of employees who are absolutely outstanding. Starting with the first person we spoke to who arranged our move, through the men sent to do the actual moving, all we were exemplary. I believe their names are Eric Aldana, Jose, Offik, and one other Israeli man.
Recently my wife and I had occasion to use your moving and storage facilities; moving from two homes, one in Agoura hills, and one other in Granada Hills.
The group of men who packed and delivered our goods were wonderful. They were absolutely professional in the way they handled our possessions, wrapping everything so very carefully that we did not have one item broken.
We had two households filled with many years of belongings which had to be moved to our new home in Carpinteria. Two truckloads of furniture and personal belongings had to be unloaded. The men you sent did it in a minimal amount of time, putting everything exactly where we asked them to, with NO COMPLAINTS. They worked continuously from the time they arrived until the job was done. The only break they took at all was a few minutes which I insisted upon, for them to have a quick lunch. Other than that, they never ceased to work hard and fast.
Both my wife and I were impressed, not only with their ability to do all the things that was necessary to get the move done, but especially with their attitude. Not one complaint; not one gripe; nothing but absolute professionalism.
My wife and I wish to commend those men for the very fine job they did for us.
Although it will probably never happen, should we ever decide to make another move, I promise that your company will be the one getting our business, and this is because of the fine group of men you sent to take care of us.
Thank you very much.
Respectfully yours,
William G. Cross Sr.