I asked these two guys if I could take a picture of them before they left. I told them I wanted to review their performance on Yelp. But not only about their performance but their unforgettable sweet demeanor after discovering I live on the third floor and there’s no elevator.
You see, these smiling faces work for NorthStar Moving Company, and we all know the employees are the one that makes the company.
David and his coworker/friend could have rushed up 38 stairs to quickly unload my things because they were heavy, but nope, they took their time coming upstairs to make sure nothing got damaged. Now mind you, they could have rushed because the NorthStar guys in San Jose, Ca, wrapped my things so securely nothing could have gotten broken. And David, here in Texas, encouraged me to count my boxes as they brought them inside my place to make sure all my things had made it!
Another great thing about Northstar is, it only took 7 days for my things to arrive, the pick-up was Monday from California, and the delivery date was Sunday in Houston, Texas.
I have to give so much praise to Lorena, I booked this move in March, but it wasn’t going to be until May. She stayed in contact with me every step of the way. I was giving stuff away in those two months, and Lorena would change my quote without any problem.
Another thing Lorena did, she gave me information about a reliable car service to have my car transported to Texas, and that was quick too. My car was picked up on Friday from California and delivered on Tuesday in Houston!
I will always use NorthStar, and I do have another big move coming again.