I am thoroughly impressed by NorthStar. Right from the beginning, when I was searching for estimates, they responded to my emails within minutes. My replies and questions over the course of a few days, again were responded to within minutes of sending. I got phone calls and follow-up phone calls. The attention they give you is above and beyond. The estimate was reasonable and less than most other companies I contacted so I went with NorthStar.
Let me just say Agustin and his team were pretty great. The were due to show up between 8 and 10 am. I got a phone call, that they were downstairs at 8:15. Agustin came in, assessed the situation, had me sign my papers and started bringing things downstairs immediately. The guys were respectful, courteous and hard-working to say the least.
If you’re worried about oversize or heavy items, I’ll say this, I have a monster of a couch. It is impossible to move, let alone get through doors, up stairs and around corners. Those poor guys took a beating moving my couch. But they never once stopped moving, were professional and friendly. Everything got to my new place safe and sound and in a timely manner.
They did a great job and I can’t say thanks enough.