Dear Mr. Katalan,
The purpose of this letter is to congratulate you, your moving company, and the wonderful employees we had the privilege of working with during our recent move from Studio City to Coto de Caza. I have moved all over the United States over a period of 25 years, and your company by far is the most outstanding company I have worked with. I want to take this opportunity to thank you and the individuals listed below for the professional and delightful service we received on the coordination, packing, loading and unloading of our property to our new home. From the beginning when Sammy came to give me an estimate, I know your company was the one I would select. Sammy stayed and completed the appraisal, left me the bid and was quite pleasant during the entire time. This is a procedure I hope continues with your organization. i was quite impressed that I received the bid not only on the same day, but on the spot.
THANK YOU!!!
I am asking you to pass this letter on to your management on the West Coast and on the East Coast. I think all of you deserve recognition for the superb service rendered in our move. I have already passed your name on to several individuals that will move within this year. I hope you will be able to duplicate the superior service to them.
Sincerely,
Sarrah Lee