I used NorthStar to move a few days ago. I’ve never had a good experience with a moving company in Los Angeles, but NorthStar was awesome and so I want to give credit where it’s due. NorthStar was actually recommended by several friends, so I crossed my fingers and hired them. Even calling to book the date of the move was easy (so easy that it actually worried me–LOL)—-I called on a Wednesday and my move was scheduled for Monday. They showed up on time and they called 30 mins before they arrived, like they said they would. The head of the 3-person team was Kevin R.—he was incredibly friendly and worked quickly—he also understood how stressful moving day can be for some people (I was nervous about my things being cared for properly and not damaged in the move). I didn’t have a lot of things to move, but what I did have was expensive $$$. They set everything up for me at my destination, took the wrapping off of my belongings, and even disposed of it themselves. When I went to pay I kept waiting for the ‘hidden fees’ but there were none—I paid exactly what I was quoted when I called.
The last time I moved (4 years ago) I used Carole & Jan’s and they were snobby and awful (my belongings arrived safely though). NorthStar is soooo much better! My friends all told me, “NorthStar is expensive, but worth it” and they were right (although I didn’t think they were much more expensive than any other Los Angeles area movers). NorthStar IS worth it.
I won’t need to move again for a while, but I will definitely use NorthStar again!