The purpose of this letter is to commend your employees. In May, 2008, I contracted with Northstar to move my belongings from my home in Pacific Palisades, California to Portland, Oregon. I worked with Ron Cohen, the relocation specialist. He was friendly, helpful, and very professional. Everytime I had a question or concern, he always addressed it honestly and promptly. I was always satisfied with the outcome. He is an asset to the company.
On Friday, July 18, 2008, four men, Gil, Scott, Luis and Miguel arrived to load my boxes and furniture onto the truck. They, also, were friendly, helpful and professional. They worked hard and efficiently securing my furniture with blankets, undoing tables, and carefully wrapping the individual parts. I was given small pieces such as keys or tassles to wrap and take personally. I had not considered these and they certainly would have been lost or destroyed had I not been given them. I was thoroughly satisfied as everything arrived in good shape. They did an exemplary job.
Belle, in the office, and the different dispatchers with whom I needed to speak were also so helpful and kind.
Thank you for your time and attention. I have already recommended Northstar to friends moving to northern California. They did contract with you.
Sincerely,
Rochelle Parkas