Review by Robert T.

My earlier experiences with movers had been a mixed bag. Damaged items, even some stolen items. And let’s face it, moving is
never fun under the best of circumstances– which is why I had stayed in my most recent place for 12 years. But the time finally came to uproot again,
and I have to say, thanks to the decision to hire NorthStar, this move went about as well as a move ever goes.

They send an estimator to take a look at your space, and Gil was ours. He was friendly, low-key, and his numbers seemed very fair.
I particularly appreciated the “not to exceed” number he gave me. There are some kinda-hidden charges regarding shrink-wrapping
and other materials costs, but at least I got warning of those before the move happened, not after when I couldn’t do anything about them.
So a couple days before the move I went out and bought a few materials at a lower price, and on the day, the crew cheerfully used those
first instead of their own.

My crew were Joshua, Chris and Joey, and they were fantastic. They showed up exactly on time (to the minute!) and got straight to work. They’re wizards with shrink-wrap, and did such a good job with the wrapping that when the inevitable accident occurred with a piece of my bed frame, there was no actual damage done at all. Everyone was very friendly, very fast, and seemed to be constantly on the lookout for
ways to make my move go faster and smoother. They got done before the estimated time and charged me fairly. (By the way, keep an eye out for Yelp deals here–I got a voucher that definitely helped.)

This move was just Part 1, into storage–Part 2 will come when my girlfriend and I find a new place together. And one thing is for sure: I’ll be calling NorthStar again for the next round.