NorthStar made ME look smart in front of my new employers.
In 30 years, this is my 10th time using professional movers. I got three onsite quotes, and NorthStar and the highest bidder’s quotes were $467 difference. I asked both if they would come reassess after I packed my own stuff leaving the big stuff for them to do.
The top bidder said that was not common practice, that they could reassess after the guys get it into truck.
For NorthStar, a man named Alan showed back up the next morning. After he reassessed, he determined I had cut lots of material goods costs and the dollar figure decreased a lot.
While it didn’t lower below the low ball quote, it was enough to be thankful and impressed.
My company needed documents from NorthStar to have a check in my hand the next day, so they could pay this move for me.
A woman named from NorthStar, Stefy assured me it would be done, and in no time, another woman, Joanna had emailed the necessary invoice and W-9.
Now, about the move…
Immediately, the kindest, cleanest, happy crew ever. After 8 hours, I was sweaty, hungry and not done packing my stuff.
I had some work calls come in while we were packing and a couple other distractions, and while the crew was also tired from moving my heavy Ethan Allen stuff with care, I was now holding them up.
Instead of making me feel bad about it, the crew leader and his team jumped in to help.
Beyond the call of duty. My faith has been restored in the moving industry. Up til now, it’s always been below expectation.
Long review…and I could keep typing.
Amazingly great! Thank u NorthStar!!