I was very cautious as I’ve had bad moving companies in the past, but trusted the other reviews on yelp and booked Northstar for a local move of a 3 bedroom house in Scottsdale. Here are the key points I wanted to share:
– The team showed up on time within the two hour window I was given. The lead called me about an hour before they were going to arrive, and then again about 15 minutes before they got to my home.
– The move went great, and without any problems. Jay, Lupe, and Ronnie all did a fantastic job.
– The pricing was fair. They provided the price list all up front which was an hourly rate + materials in my case. They offered to do a not to exceed estimate up front, but I declined since I was confident we could do it all in a half day. They did not attempt to gauge me with additional costs, and the final price was very close to what I estimated it at.
– The corporate office called me twice to make sure everything was going well – once in the middle of the move to make sure there was anything that needed to be changed (there wasn’t) and once after it was done to make sure everything went as expected (it did).