Review by Paula D.
We move a lot so we’ve definitely encountered more than our share of moving companies. Northstar was great from the time I first contacted them to the completion of the move and even through the follow-up contact (I can’t remember any other company that ever did that. Usually the estimator and office staff go into hiding after the move because they expect complaints.).
The estimator, Ron Cohen, was prompt, professional and very accurate as to the amount of man-power and hours that would be required. I got 4 estimates and the Northstar one was the most complete and one of the least expensive (and they still came in under the estimate!!!). Ron thought of everything I might need, answered all my questions and was very accommodating despite the fact our move involved more than one pickup point and other complications. I liked the binding estimate and the fact everything was in writing and clearly spelled out. I also appreciated the confirmation notices I received from Ron and the Northstar office star. Everyone was always professional and friendly. And Ron was super prompt and thorough in responding to emails when I had questions or concerns.
The actual movers worked HARD! I never saw those guys lazing around for even a second and I never heard them complaining about the work or their company (a frequent occurrence with previous movers). They were very nice and were careful with our things. I never got any attitude from them, despite several flights of stairs to navigate and a lot of hemming and hawing from me about where things should go. They were super fast but also careful of our things and our new house.
I would highly recommend this company and Ron! I only wish I had known about them before.