Review by Neil C.

I’ve moved a lot in the past, approximately 20 times so far in my lifetime, and I usually try to do everything myself (with the occasional family, friend, or home depot bystanders).  But this time I decided to employ a moving company since my family has grown to 5 people (3 kids) and the amount of stuff and level effort has grown well beyond my own capability to do it myself.  We moved from a 2 bedroom apartment on the 2nd floor, and prior to hiring movers I had transported as much of the smaller items in our apartment as I could so that all that was left was furniture, refrigerator, cabinets, and heavier items I could not transport myself.  North Star Moving Company did a great job with their services.  First contact with Gabriella over the phone was pleasant as she provided a comprehensive summary of their services and costs and what was to be expected. The movers (David, Wilbur, and William) were hard working and arrived within the 2-hour arrival window and the move took 6 hours (including 2 hours “double drive time” from Alhambra to Norwalk). They furniture padded and plastic wrapped everything and nothing was damaged during transport.  It helps to disassemble furniture and box up as much as possible prior to the move to save time.  The cost of hiring movers is much greater than doing it yourself and renting a U-Haul, however the time, effort, headaches, and body aches saved justifies the cost.  I had purchased the Yelp coupon and forgot to redeem it during payment, however I called a few days later and Gabriella was happy to apply the coupon and refund me a portion of the cost.  Overall, great experience and happy to be settled at our new residence in order to write this review.  I will never attempt another “do it yourself” move again.