It is with much affirmation that I praise your employee, Gadi Avigzer, the Relocation Specialist that you sent to represent your company regarding my move from Altadena, California to Ramsey, New Jersey.
Having to work alone on this project, as I am a recent widow I had many emotional and critical decisions to make this move go smoothly and in a cost effective manner. I met with three different companies, yours being one of the three. It was actually the kindness and helpfulness of Gadi that made me decide to go with North Star. Gadi took the time and exhibited so much patience as he explained the process and answered every one of my questions. He made feel like his own treasured grandma as he worked with me on and every concern. Your price was not the deciding factor in my choice of you; rather it was the character and integrity of your employee, Gadi. I thought that if your other employees were even half as supportive and kind as he, that the move and I would be in good hands.
Gadi checked in with me a number of times after I made my decision to move with you, and always responded quickly to any phone message I left with him. He never made me feel my questions were a waste of time, and even when I needed things explained a second or a third time, he stayed cheerful and patient He even came over on the day of the move to make sure everything was going along O.K.
I want you to hear from this grateful customer that such employees are treasures; not only to you, but also to the public you serve. Thank you for the services rendered to me on this move, and thank you for having excellent workers like Gadi in place to make a hard thing in life be easier.
Naomi K. Rauff