Review by Miho I.

I used North Star twice in the past 12 months.  I moved from Culver City to Downtown and then also had to move out and store furniture in a storage for a month for a construction in my condo.  For my first move I chose them because they are the preferred mover for my condo, and now I know why they are.  I am really satisfied with their service.  

Both times, making appointments for the on-site estimate and the actual move was very smooth.  My second move coincided with the busiest time for moving companies (last weekend of the summer) so I was initially asked to choose a different date.   But I needed to move that weekend.   The lady on the phone told me she will try to find a spot for me and call back.  In about an hour I received a call saying they are able to move me that weekend!  

They showed up on time on the date of the move (both times).  They were friendly and cautious.  They were very fast in packing and very careful with handling my stuff.  Each move took about 6 hours.   

After each move, I received a follow up calls from the office to make sure the move went OK.  You never get that kind of customer care with any other companies.   

I will definitely use them again.