Thank you to the entire team at NorthStar. When I was looking for a mover, I made several inquires with moving companies. Some of them didn’t return calls, one came to my house and walked all over my light carpet with their shoes on. NorthStar did a video walk of the house and accurately sized the entire move. Loved the video walk through. Ron called at the time of the walk through to make sure I could use the technology. It was simple and fast.
This was the first time I had movers pack me. I was extremely anxious. What an amazing job! They certainly used a lot of paper and boxes, but nothing broke. I worked while they were packing and the guys were respectful and courteous.
Day of loading, we extremely well. They were knowledgeable of all the items that needed to go and did not forget a thing, including the storage unit. At the end of the day, we had a last minute change and needed to take the vacuum and the cleaning supplies. No problem, done.
We had a three day move because of the building we were moving from. On the third day, the picked up items from a storage unit and I got a call 20 minutes before to let me know they were almost there. Then to the new house. Again, professional, everything went where I wanted it and at the end we did a walkthrough to make sure we were happy.
Moving is never fun, but NorthStar made it easy for me. Next time, I will call them first and last.