Review by Kim D.
I highly recommend NorthStar Movers. I used them on the rec of a friend and after reading through the yelp reviews and I gotta say, I didn’t know moving could
be so painless.
Gil came over to assess my move and was extremely communicative and accessible by phone and email. He quoted me a great price and I scheduled them.
They checked in on me before the move date and gave me ample notice, as promised, on the day of the move.
Angel G, Nari, Enrique and Rafael helped me pack up my Los Angeles apartment. I had packed most of my stuff but there will still quite a few odds and ends
about. Angel walked me through the process calmly and was extremely helpful when it turned out I had a few more boxes than originally estimated. The crew
handled my belongings carefully and packed everything neatly and quickly. They all worked very well together and made the whole process very easy.
I was given a window for delivery in Austin, Tx. Again, they checked in with me while the scheduling was being sorted out. They called me 24 hours in advance
to confirm their arrival and then again, as promised, an hour before they arrived.
My boyfriend was the one home to receive the shipment and I didn’t know that paperwork had to be completed to approve the release of my goods to him. But
it was no problem. They sent the paper via email, I signed it, sent it back and all of my stuff was unloaded and placed in 45 minutes. I’m not sure of the names of
the guys who delivered, but they were great as well.
Consistent communication, no hidden fees, all very straightforward – and everyone associated was pleasant and polite.
This company has obviously listened to its customers and provides a service that is not only solid but affordable. I will be using them again.