Review by Katie T.

I am in the process of completing a move from Los Angeles to Seattle. This is the first time that I have ever moved across state lines with more than a couple of boxes to my name, so you can imagine the astronomical levels of stress that I might experience when all of my CRAP (of which I have way too much) packed up into just over 80 boxes and crates. All of which were down a narrow, steep driveway and then up about 12 steps off of a teeny postage stamp of a front porch. 

However, NorthStar has made this process easy and as stress-free as possible. When I first contacted them, they were happy to send out an on-site estimator to have a look around. Gil typed away busily at an estimate, entering my furniture and estimating boxes, and then sat down with me to review the whole estimate. He then set about finding a move date that would save me the most money, since (apparently) there is a moving “season” and I was planning my move in the middle of it (summer, guys!). 

After the estimate and the date was set up, I received an email copy of the whole thing, and easy email contact with the company as things changed and evolved (hey, I need wardrobe boxes…hey, I sold my couch, etc.). 

The day before the Big Day, I received a phone call confirming my move, and they stepped through some details with me over the phone. 

When they got to my house, the foreman (who was AWESOME) went through all the paperwork with me, and kept me informed at every step of the process, asking questions about how to package items, etc. They were very transparent, no secrets, and no messing around. 

The three guys worked quickly, efficiently, carefully, and CHEERFULLY, and it was clear that they’ve done this before. No bitching, no throwing stuff around, just efficient beehive-like awesomeness. 

I will update this review when they unpack my stuff in Seattle, but I can’t imagine that its going to change that much. I would recommend (and already have!) these guys to anyone, especially those of us who have logistically complicated or technically impossible moves.