Review by June G.

Moving during COVID-19 is bound to be stressful. I called NorthStar after my original moving company had to cancel due to a positive COVID case. Fortunately they were able to accommodate me on a tight time-line. I moved from a 1-bedroom to a 2-bedroom with very limited space. I was very happy with the service received from Alex and the 2 other movers he brought along. They came on time, listened to me, and helped with anything I needed. Most importantly, all my furniture was wrapped in plastic to avoid damage to either the furniture or the floors. I was very concerned that they avoid damaging the wood floors of my place, and they accommodated me by putting a small runner down before moving the furniture in. They were even very accommodating since I asked them to pack my dishes and other kitchen appliances (microwave, toaster). Most importantly, they were real troopers with the difficulties of the move, including the steep stairs, and when the elevator disappointingly broke right after we arrived at the destination. They carried all my furniture up 4 flights of emergency exit stairs once they realized the elevator would not be an option, without complaining. And the prices were even very reasonable for a 6 hour move! (Just under $1,000, though I reduced the cost my supplying all my own packing materials.)