Review by Joe L.

I just completed a cross-country move from LA to New York with NorthStar and it could not have gone better.

I reached out a couple months ahead of my move for a walk through and a quote. Kate on the client loyalty team had a quote for me the same day as my walk through despite the move still being a long time away, and even before I had even found my new apartment. As I got closer to the date, she was so helpful in updating my quote as things changed, including when I had a new address to add as the destination, moving up my moving date by a week, and removing items from my belongings as I trimmed down what I was bringing with me. Always super responsive and super friendly.

On my actual moving day, the movers could not have been better. I packed everything myself except for some larger items, which they handled quickly and safely. They also helped me with a few items that needed to go down to the trash that I wasn’t able to carry myself. The crew was so helpful and so nice.

The last time I did a bicoastal move, it took nearly 8 weeks for my belongings to arrive, so I was prepared for a long timeline again. Not this time. It took just 2 weeks for the movers to arrive in New York from LA! The team in NY was smaller (just 2 guys in NY compared to 5 in LA), but they were still amazing, super friendly, and super fast. And none of my stuff was broken!

Top to bottom, my experience with NorthStar absolutely top notch. If/when I move again, long or short distance, I will be reaching out to them first.