Review by Jocelyn L.

My friend had referred me to this moving company, since she had a great experience a few months ago. I’m glad she referred me – NorthStar was great!

I was able to get an appointment about a week before I moved. It was helpful they had availability so soon ahead of time. Also, they have another option to view your home ahead of time, to estimate how much time it will take, and they’ll mark the maximum time not to exceed.

They were prompt and on time. I would say there was some confusion about the time starting. Initially when I first called, the office lady said I’d have the 12-6pm slot. This was a little nerve racking for us, since our estimated time of move was going to be a max of 7.5 hours! And our condo has a moving time slot of only 4 hours. Then my fiancé called, they said they’d come earlier, 11am. Then the day before, 9am. Then a few hours before, 8:30! I mean in the grand scheme of things it worked out okay, but just a lack of communication. There was no way to confirm what they initially said, since it didn’t say on the estimated sheet. Oh well.

They were extremely quick to move. With a large sofa, small sofa, dining room table, 4 chairs, tv stand, queen bed + mattress, desk, another tv stand, 2 trunks, and what felt like 40 boxes, it only took them 2 hrs 15 mins to move down 2 flights of stairs!!!! (With 3 guys). Also they have closet hanger boxes, so that helps. They also have large blankets to cover the sofa, large furniture, and wrap as part of their service! So awesome.

When you move into your new place, they take down all the wrapping and also ask where you want to place things, so have an idea ahead of time.

Total time was 5.5 hours. Total bill was $800. Honestly it was completely worth it!!! It also came with the COI included, if you need one, at no charge. No scratches in my old home or new one.

Edgar, Jose, and Elias were my movers. They did great. Very prompt, efficient. WELL DONE!!!!