I’ve been meaning to write and say thanks for making my move from San Francisco to Oakland as pleasant as possible. You sent a terrific crew: they arrived at the beginning of the estimated time, they moved me out of my 3rd floor wake-up apartment at lightening speed, followed me to a furniture store for a pick up and moved me into my new home with such care. The lead fellow, Barry, was easy to work with and kept his crew – Tom, Miguel and Ephraim – organized and motivated. When it came time to tally up the bill, it all made sense and I was happy to pay it. I even got a hug from them! How many other frazzled customers can say they want to hug their movers at the end of the day?
The great experience actually began on the phone with Lynn who landed the sale by taking real pride in the company and endorsing her fellow employees with words like “reliable,” “polite,” “trustworthy,” and “efficient.” They were all that and more. There are many moving companies to choose from and many horror stories floating around about unscrupulous businesses. Lynn made me feel like I was making a good choice and I’m happy to say that even weeks after the move, I still feel like I made the best choice.
Thank you!
Jessie Gray