Northstar team has been super easy to deal with along the whole process. When I contacted them through Yelp, Stephanie immediately gave me a call and asked me about the situation. When I explained to her that I need to move only a few pieces( mattress, desk, cabinet, leather chair and a few small items) and my new address is right across the street!(less than 2 mins away) , she went further to speak to her supervisor to give me a fixed rate for move. Since July is moving season, I went back and forth with her on the appointment times and she’s been super flexible with the changes. She gave me a 3 hour time span from 11am-3pm; and when I told that I prefer the earlier end of the time span, she put in a note for me.
When the moving team came on the July 3, they honored the quote to come earlier and moved everything in a fast and secure way. They carried their own supplies from boxes to wrapping tapes, and nicely covered all my items. We got everything ready to go within an hour of time!
A lot of companies focus mostly on speed of the move, but Northstar has been great to work with in terms of their professionalism and diligence in creating the easiest move for their client.
Also remember to ask about this Yelp deal- you save money through this coupon I think!