Review by Isa R.

This was my boyfriend’s and my first time hiring movers and we were BLOWN AWAY.

A group of 3 guys arrived at our old apartment: Mike (team leader), Mordechai & Juan. But before that they called us an hour before arriving to give us a heads up of when we should be expecting them.

We met them downstairs and they gave us the lay of the land. We all went upstairs and they took a look to see what they were going to be dealing with. Mike then went over forms with me and we signed whatever we needed to sign and then he said, “alrighty, we’re going to grab our gear and get started”. And they did.
They had an awesome system and knew exactly how to handle things. They took great care in wrapping our furniture up carefully and they all worked efficiently. They were able to load up our studio full of stuff in a little over an hour.

We’re such noobs at this whole “hiring movers” and felt super uncomfortable seeing other people do things that we are somewhat capable of doing ourselves but mike made sure to make us feel ok.

Even schedule the entire move was easy!! My representative was a woman named Ana and she was so sweet and answered all of my questions and concerns! I also spoke briefly with Gloria (on accident…silly me made duplicate accounts ‍) and she was very friendly as well!

At the end of our adventure they set our items in the general area of where we wanted them; we then went over paperwork and billing.
North Star charges per hour which I’ve always been a little hesitant about with companies and individuals. I felt that anyone hired to do the actual labor wouldn’t work as quickly or efficiently as they can only to get more money/hours out of me. But honestly these 3 men were amazing. Thank you for everything; for your hard work, your professionalism and your kindness.

We will most likely be moving next year or the year after again…..guess who I’m going to call?!