Review by Heather L.

Moving is a stressful process, no matter how far, but moving from northern California to Virginia had my stomach tied in knots! After researching local companies I called NorthStar Moving. Speaking with Ana and Jessica put my mind and stomach at ease. Any time I called they were patient, friendly, and calm, not to mention competent and knowledgable. I was given all costs and requirements upfront, over the phone and in an email. 

I was in the midst of travel contract work and had to drive some of my belongings from my temporary apartment to my storage unit in order to meet the NorthStar truck. I was given a window of 8:00-10:00 am on a Wednesday back in April. Jason and his crew arrived at the facility at 8:05, and I ended up being a little late! Jason’s crew was great handled my items carefully! I felt much better and secure that my things were safe in their Hayward storage facility until I let them know when I was available to receive them on the other end in Virginia. 

Once I was able to receive my items in May I called NorthStar headquarters office. Adam did a wonderful job of getting the process going for my delivery. I was given a delivery window, but unfortunately the truck making multiple deliveries across the country could not arrive until the day after the window I was given. Dispatch at NorthStar was very apologetic and discounted $50 from my remaining cost. Everything arrived in good condition, and I could breathe a sigh of relief. 

NorthStar was a great choice for me, and I would recommend them to anyone!