Review by Elsa P.

Final Update: Thanks to the phenomenal customer service from NorthStar Movers’ HR department, I am able to confidently update my review to 5 stars. I was able to satisfactorily resolve the issue I had regarding my broken lamp, and I am also pleased and convinced that my poor experience with the previous manager was a one-off and not the level of service this company would typically provide. Also, their visit to my office building for a moving quote was efficient, polite, friendly, and timely. Although the decision of which moving company to use for our business move isn’t up to me (our home office decides this) I am pleased we got an opportunity to get a quote from them and was satisfied with the service.