Review by Diana Y.

—-THIS REVIEW IS FOR THEIR CUSTOMER SERVICE/ACCOUNTING DEPT——

I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.