Inquired several companies for my move from California to Texas and ended up getting a referral from a smaller moving company that wouldn’t be able to do our move since they are limited to 2 bedroom apartments.
After reading all the reviews about Northstar, I felt pretty confident that I would get excellent service for my long distance move. My last move was a local move 8 years ago and had a great experience with the moving company; however the reviews started to reflect poorer service so I decided to go with Northstar.
From the very beginning, Northstar was responsive and Lorena was my moving specialist and was so easy to deal with from the very beginning. We did the virtual estimate and gave me a price, which was high but knowing that the costs for moving have gone up, I thought it was reasonable. 3 days prior I sent them an updated inventory and Lorena sent me an updated estimate which increased the cost but I added a significant amount of items.
On move day, the crew called when they were about 40 minutes from my home. Manny, Alfonso, Willy and Mauricio came into the home to confirm what needed to be taken. They arrived at 9AM and and finished everything at 3PM with a lunch break in between. All 4 of the guys took a lot of care when wrapping and would make sure to point out any damage that existed on my furniture. I have a 2800sq ft, 4 bed/3.5 bath home and was amazed at how efficient and professional the guys were. I give them 5+ stars for an awesome job. Thank you Northstar for an amazing experience and making things so much easier.
I’ll write an update once I arrive at my new home in Texas and receive my belongings. I don’t anticipate any less than 5 star service when I get to my destination. Thank you guys!