I had a good experience with Northstar with a local move several years ago, so I decided to hire Northstar again for my move across country from LA. My move started off rocky in LA, and ended with several issues, problems and challenges. After my move was completed I confronted the driver on several of these issues only to be left extremely frustrated and seeing that the conversation with the driver is not going anywhere.
Good news: I decided to call Northstar to bring up a lot of the issues that came up during my move and my conversation with the the driver. They listened and helped me work through all of the major issues I encountered during my move.
If I could give advise to anyone who encountered problems during their move: Call Northstar directly to let them know what happened and what’s going on. As long as it’s logical and makes sense, they’ll listen and try their best to help you out.