I just used NorthStar to move 1 bedroom apartments from Hollywood to Santa Monica; they did an absolutely outstanding job for a very reasonable price and I would recommend them to my own mother.
Kat from NorthStar called me within an hour of submitting a request for a quote online. Kat answered all my questions, was upfront about their rates and charges (which are very reasonable,), and genuinely seemed to care that I understood and was comfortable with the process. On very short notice Kat had a team and a truck together reserved for the same week for the day I wanted. Awesome.
The crew leader Jimmy called me the morning of the move to give me a better idea of when they would show up; very helpful.
Positives:
Very careful with furniture / things – they extensively wrap furniture with their own moving blankets (free); courteous and polite movers; GREAT attitude (no complaining about lugging up four flights of stairs, they were always smiling); carefully packed my barware and art (and didn’t force unnecessary bubble wrap etc. on me); just great guys.
Negatives:
NONE!
Kat called me again after the move to make sure everything went smoothly and that I was completely satisfied. Through the entire process, I felt that everyone from NorthStar cared that I was happy and that the job was done right. Use these movers