Review by Carrie R.

Ok, now I’ve been around the block…and I don’t mean in that slutty kind of way!  I’ve just had my fair share of movers, especially in Los Angeles…ok, 6 different sets of movers to be exact.  Oh all right…5…one company I used twice….you got me there.

Anyway…hands down…and I don’t say this lightly…NORTHSTAR IS THE BEST MOVING COMPANY I’VE EVER USED!

I’ve had some pretty darn Gawd awful experiences with movers and am understandably skeptical when it comes to picking a reputable one.  So….I went on-line and after perusing Yelp, I did a Google search and saw some stuff, cough cough, on that OTHER site…City Search…grrr…touting NorthStar as the #1 moving company in the LA area.  Well, that just wasn’t good enough for me..had it been Yelp touting it…well, then I would’ve picked up the phone right away!  So anyway, I dug a little further…turns out that NorthStar has like an A +++ on the Better Business Bureau’s website!  Holy HELL!  I think Starving Students had a D or lower which was shocking…so the A +++ totally caught my attention along with the aforementioned Top Ten mention.

So I bit the bullet and called NorthStar…

Seriously, I got the MOST attentive and charming individual on the phone and you could just tell there was pride in his voice…he really loved his job…you could tell!  I’ve never heard such enthusiasm…he gave me the low down regarding my move:

minimum of three hours
three guys
white glove service
no hidden charges
packing supplies would be extra…boxes, tape and the like…
wardrobe boxes would be supplied
they’d call me the night before with the exact time in the 2 hour window…
yada yada yada

And you know…they DID!  Not only did I get an email confirmation when I got off the phone after booking my moving appointment…I got a call the night before to confirm AGAIN!  And my window was 8-10am and they showed up at 10 minutes til 8!  Crazy!!

So a one bedroom apartment consisting of a sectional sofa, a SOLID teak armoire, a fridge, a bed, dresser, boudoir, and tons of heavy boxes and misc. furniture moved from a first floor one bedroom apartment to a 2nd floor (with 17 stairs straight up no less!) apartment took just over 3 hours and cost me $375!!

The three guys, bless their hearts, wrapped up everything…EVERYTHING…with moving blankets and tape so it was protected AND they got that heavy ass armoire up the stairs without a scratch!

The move took place on the 5th and today, the 9th, I received a HAND-WRITTEN thank you note from them hoping that all was well, that we were happy with our move and that they looked forward to working with us again in the future.

Now how’s THAT for service?!

Thanks Northstar for making an otherwise stressful occasion a very, very pleasant one. 🙂