Review by Carrie G.

Moving during COVID is especially stressful, and these guys were fantastic start to finish. I’ve been working 7AM to 7PM days but Lorena was able to quickly set up a virtual appointment for me with Ron, the senior estimator, on a Saturday, who after being showed around my rats’ nest of an apartment via an iPad got me a “Not To Exceed” quote in under twenty minutes that turned out to be dead on even though my move exploded into absolute nightmare territory (zero fault to the movers — a film was unexpectedly shooting on the streets surrounding my new building, making parking the truck a navigational hazard, then the 115-year-old freight elevator jammed on a Friday afternoon and wasn’t able to be fixed by the building managers until the following Tuesday, etc.)

Alex and his team of movers were incredible. Extremely professional, followed strict COVID safety protocols, fun, friendly, courteous, super careful with all my weird fragile things, very nice to my cat who they managed to keep from escaping through a full day of packing and what turned into another 1.5 days of moving, managed all the grenades launched their way by the circumstances so, so beyond admirably, and went out of their way to make sure everything stayed as quick and contained as possible while somehow not exceeding the estimate despite the added work. They even carried my mattress up EIGHT (8) flights of stairs for me at the end of the day Friday when the freight elevator had broken down and we’d already stopped the clock so that I wouldn’t have to sleep on my glorious but very hard and cold new cement floors.

Jason was also fantastic in helping me work out a storage plan for the days in between the attempted move and the successfully completed move.

Cannot recommend NorthStar more highly, and if you end up with Alex in charge of your move, go ahead and relax — you’re in excellent hands.

(Also if you’re as crunched for time as I was and considering hiring them to do a full pack for you, I enthusiastically recommend that as well. They did it in like 1/10th the time it would’ve taken me and did a much better job than I would’ve, labeled everything really clearly to be delivered to new locations in the new place, etc. All very quickly, safely, and they didn’t even make fun of my freak stuff.)