I moved from Los Angeles, California to Seattle, Washington. I’ve had some TERRIBLE experiences with moving companies and wanted to avoid any broken or stolen items during this move. A friend recommended Northstar and I honestly could not have been happier with their service.
The office is extremely professional and responsive and the movers are quick, efficient and also very professional. I was the most annoying customer, I kept adding and removing items after my initial quote to bring down the cost and Gil, my relocation specialist, was always very responsive and understanding.
On moving day they provide a window for when the movers might arrive– 8:30-10:30, the movers arrived at exactly at 8:30AM. They were extremely thorough, careful and fast! They have a system to track your things to make sure you get all your belongings and my things arrived within the estimated time frame. Of all the many things that I moved I only had two minor damages, cracks in my dresser and standing fan. The claims process was easy peasy and very fair. Monica was on top of it and very pleasant to work with. I can’t say enough about their customer service.
Moving is stressful enough. If you want peace of mind and a pleasant moving experience — hire Northstar. I would recommend them to anyone.