Review by Alanna M.

With all the given stresses of moving, NorthStar makes your moving day as smooth as possible and I can’t recommend them highly enough.  After using them for three different moves (with three very different scenarios), I have found that time and time again their movers are professional and their customer service (with dispatch and the main office) leaves you feeling secure and informed that your move is confirmed with exactly the details you requested. 

Our most recent move (a two bedroom apt to a one bed with loft), with James, Juan, and Jovany, proved to me yet again that NorthStar delivers professionalism and movers with enough experience to deal with unexpected bumps in the road–our movers had to deal with an unfortunate mechanical issue in their truck and a broken elevator in our apartment building (we were on the 4th floor) and nonetheless kept in constant communication with us throughout, even manually carrying our heaviest items up 4 flights of stairs when that became the only possible way to move them with the elevator out of service. Every charge was carefully explained to us, and we felt fully taken care of at the end of the process. I would not look elsewhere for movers and recommend them especially for first-time California moves when you’re unsure of what you need and when experienced movers really do make all the different. 

We also highly recommend reaching out to their main reservation line (email or phone) as their customer service could not be more efficient or pleasant to deal with! Stefy and Wendy have been amazing contacts there and I will reach out to them again the next time we need moving services.