Not understanding what some of these 1 star people are referring to, but my husband and I had the exact opposite experience.
We were supposed to move on Saturday, but last minute, and I mean, last minute, we decided to move in
a lot sooner
Ron, the estimator who was professional and extremely nice to begin with, accomodated us on the day and time.
The movers came on time, were so patient and nice
10 hours move from start to finish. No damage, everything was assembled, 100% satisfaction.
Ramiro, christian and Reynuldo..thank you !!!
for making a difficult day totally bearable

Great job! The guys had to go up 3 flights of stairs at my new apartment and they never complained! They were very cordial, professional and hard working. I’d highly recommend them to anyone seeking qualified professional movers. Also, special thanks to Marlon for his guidance of the crew!

Marlin and his team did a phenomenal job moving us from one side of the city to the other! We fell short of being prepared for the move so Marlin and his team managed to bail out by packing our entire large two bedroom apartment in just a few hours! It would have taken us at least 2 days to do what his team managed to do in 2-3 hours. All while being super friendly and professional. In fact from our initial call the experience was a positive one- we were able to get a quote immediately, as well as book the move. They were very flexible with changes that came along the way! Will definitely be booking again.

We wanted to have the comfort of hiring movers + packers, in case we didn’t have time to pack. It is $170 an hour for 3 guys + 1 truck, so a bit pricier than other companies but they did have all the supplies to pack if we needed them to and the hourly rate was the same regardless of packing / moving. It took them 5 hours to do a 2 bedroom 1100 sq foot apartment if that helps you all estimate the cost. We moved on a Sunday, and they outsourced another company to help us because they weren’t available, but that is totally fine with us and they provided excellent service.

We had an incredible experience with Andre and his 2 guys, super personable and friendly, we felt like we were friends with them by the end! They helped us not only move our furniture and boxes but helped us arrange the furniture in what they thought would look best, and they even fixed some of our unstable Ikea furniture with power drills. We didn’t have to lift a finger and they did an excellent job and were very careful with all of our belongings.

Highly recommend!

Incredible service, could not have done a better job in one day!!!! We moved from a 5,000 sqft home to another 5,000 sqft home, 6 in our family …. and it went super fast because they were very efficient and organized!
10 hours of hard work for this fabulous and kind team!!!

We have used this moving company twice. They are reliable, efficient, and have amazing customer service. The quotes are accurate and there are no surprises. Their moving team works very hard and have always been very careful with our possessions. We had a situation with this move that was unanticipated. Our move out of Calabasas was exactly as planned however our move to our new house was delayed and they ended up having to store everything for a month. Ron was extremely accommodating and didn’t charge extra for the storage which was greatly appreciated. Ramiro and his team were fantastic. Our new home is three stories and they never missed a beat covering all three levels. Wendy in the office went above and beyond helping us through some minor hiccups. Highly recommend this moving company.

Robert, Chance, and Khalidm did an amazing job with the move. They were prompt, easy to work with, and got the job done with absolutely no damage. The HOA has strict but necessary rules to follow to protect hallways and common areas, and the team did the entire job to spec.

I will 100% hire them to do another job I have coming up in a couple of months and will be booking soon. Thanks, team!

NorthStar did a great job moving us from SF to Marin. They were on time, very professional and nice about my indecisiveness about where to put things. I haven’t moved very many times and felt overwhelmed and scattered- they were very organized and squeezed every inch out of a box & their truck. We had 3 guys -Felipe, Carlos & Anselmo and they had us out and in in good time at a reasonable cost. They provide blankets and addl supplies like wrap, boxes, tape are addl but reasonable and well worth their expertise with whatever needs wrapping. Our move was on a really hot day which made me even more appreciative of their packing & moving skills.

Phenomenal movers!! Everyone from getting the quote to the moving was just so easy.

To start, I am a last minute, poor planner type of guy and so I reached out to NorthStar through yelp and Stephanie got back to be in light speed! She was incredibly nice and explained everything clearly – including the fees which tend to be the most important to understand.

Then on move in day, Bobby, Cristian and Javier came and immediately introduced themselves kindly and were very polite and pleasant! (Had quite the jokes too haha). They were really quick and careful with all the items and in no time, they were at the destination unpacking.

Highly highly highly recommend them for moving and I’ll be using them again in the future!

Joaquin and crew did an excellent job. Friendly and professional service. Arrived on time. Loaded the truck quickly and Unloaded quickly. Moved everything in safely. No drama, easy peasy.