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Incredible company! You might have read my bad review of this company that I left 3 days ago because my package got lost and there was a misunderstanding in terms of the investigation. But, soon after, when WENDY contacted me and started her investigation, she found it within few hours! Remarkable! She put the image of the company at risk by calling all of the customers who had deliveries before mine to find out if they possibly had my package. And guess what, one of the customers did have my package!
As with any big move, there is always a risk of misplacement of a little box, no matter what company you hire. But, its good to remember our own mistakes at work and realize that those people delivering our things are just as human, meaning that they have the same capability to make mistakes.
So, rather than judging a company based on its mistakes, its better to judge it by HOW it resolves them. For it is easy to stay friendly and helpful when there are no issues, no mistakes. But, NorthStar moving is even MORE efficient, helpful and caring when mistakes do occur. I felt like my situation was truly their priority and now that i’ve had this “bad” turned good experience, I can say that I trust this company 100%! No matter what happens, they WILL resolve it.
As you can see, each bad review of this company has a response that exemplifies mistakes being in process of being fixed. That’s in no way fallacious. It’s rather a tiny glimpse into the true care that this company provides to all its costumers. After all, we never know the true story of one’s situation. I almost forgot to delete my bad review after things were quickly resolved, for instance!
But, I believe that incredible work should be recognized and rewarded. This moving company is the best and I recommend it to anyone!
Also, if she already does not, Wendy should be running this whole company. What a truly caring and intelligent person she is!
Yelp Review
Best moving company ever!!! They were extremely professional and took excellent care of my furniture! They were on time and packed and unpacked my stuff with excellent care! I highly recommend to everyone! Top of the line service!!!!!!!
This is my third time using Northstar. Fast, efficient, and courteous. The communication was through and to the point. Exactly what I was looking for!
Junior and his crew were awesome. They handled everything the right way and didn’t damage a thing. The were flexible and on time.
I felt happy with the service
I felt happy with the service
This is def the best moving company ever! Fast, efficient, effective!!!
Jesse’s, Roger, William, and JG we’re relentless at packing, unpacking, moving and stacking!!!
No wall dents! No problem!
Shrink wrapped everything to be safe!
Kind and courteous!!
They will be called again on any move I make I will def recommend them to any friends And family when they move as well.
They we’re local so it made for a nice quick and easy transition.
Moving normally is a drag, but Northstar Movers made easy as can be!!!
Thanks you!
Jesse’s, Roger, William, and JG we’re relentless at packing, unpacking, moving and stacking!!!
No wall dents! No problem!
Shrink wrapped everything to be safe!
Kind and courteous!!
They will be called again on any move I make I will def recommend them to any friends And family when they move as well.
They we’re local so it made for a nice quick and easy transition.
Moving normally is a drag, but Northstar Movers made easy as can be!!!
Thanks you!
Love these movers. I’ve used them 3 times and have never had a problem. Great and reliable!
Steven and Adi were great. They showed up as the rescue team when we needed extra help (so much stuff!!) and worked into the night. They were so flexible and accommodating…and reasonable!! Don’t hesitate- they’re a great choice for your moving company!
Excellent service. Amazing customer service and all around a great moving experience. They showed up on time and helped with my move. Two thumbs up!
I used NorthStar moving back in May for my residential move from CA to CO.
The pickup team were quick and effeicient. I received all of my possessions undamaged.
The pickup team were quick and effeicient. I received all of my possessions undamaged.
Everyone was super prompt, friendly, and handled everything with care. This was my first long distance move and they made me feel super comfortable throughout the entire experience. The movers who helped me out were Karan, Lloyd, Art, and Omar.