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Awesome moving company, that I’m writing this review in the midst of our move!!
To keep this short & meaningful, I’ll just say this..
TOOK 4 HOURS TO LOAD , when previous movers took 6 hours.
For those who want details..
Logan & his team are very professional. Starting with initial phone call with approximate arrival. They came on time, & worked diligently. With such a positive attitude. It’s tough as it is, being on the sidelines while others (albeit hired) are sweating in this heat. Logan & his team didn’t make us feel bad, at all. Absolutely professional. And all our furniture & boxes were handled with care.
We live in a 2b2b apartment, with our share of belongings being a family of four. Thank you, LOGAN & team. Thank you, NORTHSTAR
Yelp Review
5 1/2 Stars
Gratitude. That is what I feel after a long hard moving day today. Normally, I would wait a day or so before extolling the virtues of a great experience with a business.
Today is an exception. I am so grateful there are people in the world who are professional yet kind, hard working yet patient, serious yet generous. . . . Every person I spoke with and worked with from NorthStar Moving Company were exactly like this.
My dear late friend, Cassandra E., wrote a nice review of NorthStar Moving in November 2016. I kept that in the back of my mind for the next time I needed to move houses.
That time came this month. I requested a moving quote from NorthStar via Yelp, and Alice K. from their Southern California headquarters messaged me back in less than 5 minutes, maybe it was 2 minutes, fast!
Alma Lopez, who works on the Client Loyalty Team under Alice, called me about 10 minutes later to ask about all my move details. She sent a complete proposal about 10 minutes later. It was a good proposal and roughly the same as other moving company rates Yelp sent my inquiry to without my asking (Geez, I wish Yelp wouldn’t do that).
Alma was very courteous with the many questions I had during our several phone conversations. I agreed to their proposal and confirmed my move with NorthStar.
The day before my move (yesterday), Jason Gonzales, the Operations Manager, called to confirm all my details and review the costs for the various extra things I needed; such as moving belongings from 2 separate storage lockers, with one accessible only by elevator, and then picking up more items at another site.
Then, this morning, the day of my move, both Jason and the lead mover, Edgar, called to coordinate my ETA to the storage facility. Edgar and his crew of 3 men were early, waiting, and ready to work.
These young men all had wonderful attitudes, were very friendly, and super hard working. I had a 26′ truck to fill up with some very heavy furniture and Edgar, Isael, Carlos, and Rodolfo efficiently and carefully made that happen.
They did not do a lot of talking between them, because it seemed they each knew exactly what to do and knew the role each was to perform. I was quite impressed with that.
Watching them work made me envision images of Aztec and Mayan warriors . . . strong, proud, and on task.
My move went as well as I had hoped it would. It was emotion free (this time) and made almost effortless for me by Alma, Jason, Edgar, Isael, Carlos, and Rodolfo.
I felt Jason was extraordinarily generous in keeping my costs down even with some of the extras I requested. Thank you, Jason!
And, I can’t thank Edgar and crew enough for their thoughtful interactions with me and literally worrying if I was happy with their work. These young men are honorable and sensitive while getting the job done.
NorthStar Moving Company is a gem of professional coordination, teamwork, and human spirit.
Review 0182
Feel.
Gratitude. That is what I feel after a long hard moving day today. Normally, I would wait a day or so before extolling the virtues of a great experience with a business.
Today is an exception. I am so grateful there are people in the world who are professional yet kind, hard working yet patient, serious yet generous. . . . Every person I spoke with and worked with from NorthStar Moving Company were exactly like this.
My dear late friend, Cassandra E., wrote a nice review of NorthStar Moving in November 2016. I kept that in the back of my mind for the next time I needed to move houses.
That time came this month. I requested a moving quote from NorthStar via Yelp, and Alice K. from their Southern California headquarters messaged me back in less than 5 minutes, maybe it was 2 minutes, fast!
Alma Lopez, who works on the Client Loyalty Team under Alice, called me about 10 minutes later to ask about all my move details. She sent a complete proposal about 10 minutes later. It was a good proposal and roughly the same as other moving company rates Yelp sent my inquiry to without my asking (Geez, I wish Yelp wouldn’t do that).
Alma was very courteous with the many questions I had during our several phone conversations. I agreed to their proposal and confirmed my move with NorthStar.
The day before my move (yesterday), Jason Gonzales, the Operations Manager, called to confirm all my details and review the costs for the various extra things I needed; such as moving belongings from 2 separate storage lockers, with one accessible only by elevator, and then picking up more items at another site.
Then, this morning, the day of my move, both Jason and the lead mover, Edgar, called to coordinate my ETA to the storage facility. Edgar and his crew of 3 men were early, waiting, and ready to work.
These young men all had wonderful attitudes, were very friendly, and super hard working. I had a 26′ truck to fill up with some very heavy furniture and Edgar, Isael, Carlos, and Rodolfo efficiently and carefully made that happen.
They did not do a lot of talking between them, because it seemed they each knew exactly what to do and knew the role each was to perform. I was quite impressed with that.
Watching them work made me envision images of Aztec and Mayan warriors . . . strong, proud, and on task.
My move went as well as I had hoped it would. It was emotion free (this time) and made almost effortless for me by Alma, Jason, Edgar, Isael, Carlos, and Rodolfo.
I felt Jason was extraordinarily generous in keeping my costs down even with some of the extras I requested. Thank you, Jason!
And, I can’t thank Edgar and crew enough for their thoughtful interactions with me and literally worrying if I was happy with their work. These young men are honorable and sensitive while getting the job done.
NorthStar Moving Company is a gem of professional coordination, teamwork, and human spirit.
Review 0182
Feel.
Had three guys move me out of my one bedroom/studio into a three story townhouse. They were incredibly careful and thoughtful with all of our things and worked hard. The new unit had three stories and no elevator, which isn’t a cakewalk, and they had great attitudes the entire time. This is my second time using Northstar and I’d recommend them for anyone moving in the LA area. Great guys and made the process very stress free. They did a good job and I was glad to have them.
Great Team. 3 members came on-time for the move.. packed 2BHK and moved to 15 min drive within 3 hours. Very professional and fast.
These guys did a great job. When you’re moving you just hope they don’t break anything or lose anything. But these guys were courteous, clean, and professional…things you don’t always get with a move. Definitely will use NorthStar again. The costs came in as expected and they arrived when planned. All in all a GREAT move.
This was our 3rd move within the last two years and the first time using movers. We moved from a 2bed, 2 bath in the East Bay (with stairs) to a 2 bed duplex in Sacramento. Our window to start was 8am-10am. I got a call at 7am asking if they could come at 7:30. Absolutely! Cory, Christian, and Coco arrived. They did a walk through first to make sure they knew what we wanted. After that they got right to work. The majority of our items were already boxed and in the garage but we still had many larger items that needed wrapped. They were careful and made sure everything was protected before packing it. We got to Sacramento in record time and they began unpacking after walking through the new place and getting a feel for what we wanted. We had labeled most of the boxes and put labels around the house so it made it very easy for them. They barely stopped moving (except for an occasional water break) despite the ridiculous heat. Cory, Christian, and Coco made the day very easy and stress free. I’d definitely recommend them!!
Pedro and his team did a great job. They were reliable and professional. They got the job done quickly and efficiently. I appreciated all of their help and hard work.
This was by far my best moving experience ever. It was my first time getting a not-to-exceed price. The quoted price was less than we expected, and we thought we were being clever – our move was scheduled for the first week in August and we thought any crew would be dragging their feet because of the heat. Well, guess what? The actual total came out to several hundred dollars less than the estimate. The crew showed up on time, they were careful with our stuff and the paint, and they actually put the boxes in the right rooms based on the labels. We are very happy. Thank you!
Edgar and crew helped us move this weekend and they were great through the whole process. Pricing was comparable or a bit lower vs some others we talked to but they provided more people to help out. Pretty thorough throughout – laying down plastic sheets in the new house to keep the carpet clean and such.
Moving can be extremely stressful, but not with Logan and his crew ( Eddie and Ron)! First thing Logan told me to do was rest and rage it easy since they had this covered. What a great way to reduce the stress. I started cleaning, while they were moving and then as I watched them pack up I thought, ” I should take his advice”, Bc my hard work starts after they leave. The crew was extremely thoughtful of my furniture and personal items. They were professional, polite and a pleasure to be around. These guys work so hard and deserve the positive recognition. Now only if I could convince them to stay and unpack. 🙂 thank you crew!