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The gentlemen that helped my move from reseda to culver city were quick, friendly, efficient, and extremely helpful. Would highly recommend.
Yelp Review
Wow. These guys were on time. Very polite and understanding and they MOVE QUICKLY!. Well worth your while. The three who helped were Jorge G., Jorge J, and Ivan G. I couldn’t recommend a better team.
Best movers ever! Extremely professional and got everything done quicker than we expected! Ask for Hannes, Orlando and Alex Jr!
I used NorthStar Moving for my move in the SF Valley area and they were great. The crew that was sent for my move, Jose, Amin and Eduardo were awesome and they made my move fast, easy and painless. Happy with their service overall!
NorthStar Moving Company made our recent move to Dallas, TX a stress-free process! From the initial consultation with Alan, who walked us through every detail of the move and was always happy to change our estimate if needed, to the arrival of our goods 10 days later and the wonderful help Jessie and his crew provided, I cannot recommend NorthStar Moving Company enough.
There was no bait and switch with these guys – the final amount was the amount quoted and all of my goods came in the same condition as we had left them. Highly recommended for both short and long-distance moves! Thanks Alan and Jessie for all of your help!
North Star movers were great. We had contacted them for a quote via telephone and they were quick to provide us with a quote for three movers within two weeks from our call. They guys called to confirm time of move 3 days in advance, as promised. On the morning of the move, they called us 30 min before arrival and actually came a few min early, as promised. They had all the packing supplies needed for any furniture that still needed to be packed. All three were experienced, courteous and fast. They were also very careful with our belongings and packed delicate items carefully. They quoted us about 2 hours to pack and load, 45 min drive time, and 2 hours to unload and sure enough, they were right on the ball with their estimates. John, the head honcho who helped us on moving day, even had some money-saving ideas for us.
They made the process very easy for us. I would absolutely use North Star Moving again but hope to never have to move again any time soon! Thank you North Star Moving.
They made the process very easy for us. I would absolutely use North Star Moving again but hope to never have to move again any time soon! Thank you North Star Moving.
My earlier experiences with movers had been a mixed bag. Damaged items, even some stolen items. And let’s face it, moving is
never fun under the best of circumstances– which is why I had stayed in my most recent place for 12 years. But the time finally came to uproot again,
and I have to say, thanks to the decision to hire NorthStar, this move went about as well as a move ever goes.
They send an estimator to take a look at your space, and Gil was ours. He was friendly, low-key, and his numbers seemed very fair.
I particularly appreciated the “not to exceed” number he gave me. There are some kinda-hidden charges regarding shrink-wrapping
and other materials costs, but at least I got warning of those before the move happened, not after when I couldn’t do anything about them.
So a couple days before the move I went out and bought a few materials at a lower price, and on the day, the crew cheerfully used those
first instead of their own.
My crew were Joshua, Chris and Joey, and they were fantastic. They showed up exactly on time (to the minute!) and got straight to work. They’re wizards with shrink-wrap, and did such a good job with the wrapping that when the inevitable accident occurred with a piece of my bed frame, there was no actual damage done at all. Everyone was very friendly, very fast, and seemed to be constantly on the lookout for
ways to make my move go faster and smoother. They got done before the estimated time and charged me fairly. (By the way, keep an eye out for Yelp deals here–I got a voucher that definitely helped.)
This move was just Part 1, into storage–Part 2 will come when my girlfriend and I find a new place together. And one thing is for sure: I’ll be calling NorthStar again for the next round.
I had a wonderful experience with NorthStar. The level of customer service and professionalism was great. The 3 men who packed my belongings came on time, they were efficient, hardworking, and pleasant. Although 3 boxes were accidentally left NorthStar took care of it immediately. I actually have to take the blame, since I performed a final walk through after they were done and forgot to look inside one of my closets. When I noticed boxes were left I immediately called the company and spoke with Juan. Juan was amazing. I expressed to Juan that I was worried that my belongings would get lost since they were not with the original shipment. He was extremely understanding and promised to personally make sure my boxes would be included with my other belongings. He even promised to stay at work until my shipment arrived. He found someone to pick up my boxes right away. He called me when my boxes arrived and called when my other shipment arrived at the warehouse. He personally placed my boxes with the other items and took a picture of it for me. I was extremely appreciative of his level of service. Juan truly went over and beyond.
My shipment arrived within the stated window. The movers who delivered my belongings were also friendly and professional. However, one of my lamps was accidentally broken. I called NorthStar to inform them and to begin the claim process. I left a message with someone and I was immediately sent claim forms. It was during the holidays so I didn’t have much time to fill out the forms. However, a representative from NorthStar- Monica, called me to inquire about the claim and damage. She handled everything for me over the phone. I sent pictures of the damage, signed a form, and received a check the following week. I was so impressed at how proactive they were to address the problem. Mistakes happen. But the level of customer service I received from NorthStar doesn’t happen every day. They are truly a company that values their customers and strives to provide excellent service.
Thank you NorthStar!
My shipment arrived within the stated window. The movers who delivered my belongings were also friendly and professional. However, one of my lamps was accidentally broken. I called NorthStar to inform them and to begin the claim process. I left a message with someone and I was immediately sent claim forms. It was during the holidays so I didn’t have much time to fill out the forms. However, a representative from NorthStar- Monica, called me to inquire about the claim and damage. She handled everything for me over the phone. I sent pictures of the damage, signed a form, and received a check the following week. I was so impressed at how proactive they were to address the problem. Mistakes happen. But the level of customer service I received from NorthStar doesn’t happen every day. They are truly a company that values their customers and strives to provide excellent service.
Thank you NorthStar!
I had originally seen NorthStar Moving Company a few times in my neighborhood, and thought I should take their number down just in case, you never know… As I asked one of the guys for the number I noticed the movers were very polite; soon thereafter I would be giving them a call to move me, funny how things work out. I called and spoke to Stefy at (800) 275-7767 or (213) 222-7767 to make arrangements. Stefy was extremely helpful and caring. I was on a timeline and my circumstances required my move to happen very quickly. The movers, Chase, Jaime and Tony were not only super polite. I had a couple of very heavy pieces including a very long buffet they not only wrapped the items and literally carried them out like babies, they were fast and efficient. I cannot thank them all enough for their help with my transition. I highly recommend them!!! Thanks you guys!!!
They came within the first half hour of their arrival window, and worked diligently and rapidly as soon as they crossed the front steps. A crew of 3 movers emptied out a 3 bedroom flat with kitchen, living and dining rooms under 3 hours. They took slightly less than that to unload and reassemble furniture in my new home. My jaw is still on the floor. John and his crew are great and I highly recommend this business.