Yelp Review
This was my first time ever using a moving company. I would definitely recommend North Star to anyone making a move in this city. Michael and his crew were impressively efficient, professional, and friendly. Nothing was damaged and we were moved from our one bed in soma to our 2 bed in Richmond within 5 hours.
Moved all of our stuff as we downsized from a 3 bedroom to a 2 bedroom apartment. Adrian, Julio and Kevin were very professional, on time and took great care with our belongings. Much much better than the last moving experience I had with a couple of guys I hired from the Uhaul website. Forget that, stick with the professionals.
Chase, Alex, Rafa, and Henry are the absolute best. These guys crushed our move. Super professional, really fast, and very careful with all of our belongings. If you need movers Northstar is the best choice and you should really request these guys. By far the best move I have ever had. And Gadi set it all up. He is the greatest guy ever. Easy to deal with. Came out to do the estimate fast and delivered confirmation same day. A really solid organization.
Adrian, Rodolpho and Carlos were amazing!! They came early, called keeping me posted on where they are, and moved everything so quickly!!
My expectations were significantly exceeded and I will definitely use them for out next move.
I can’t say enough great things about them. This is the second time we are using their services. From reservation to first greeting professional and courteous service. George was the lead guy this time and super knowledgeable. His team of 3 men worked swiftly, efficiently and all with positive attitudes. I highly recommend their services for short moves or long. THEY ROCK! Thank you again for making our move stress free 🙂
Finally getting around to part 2 of my 2 part review (Please read my first review dated 12/18/2014). Wanted to wait until I was completely unpacked,
and any and all issues were resolved to do my follow up.
Move in day happened exactly when they said it would, and they showed up first thing in the morning with a crew of 6 ready to roll. The crew was great,
and they unpacked and reassembled everything perfectly! My only complaint was the amount of tape involved. The unpack crew got most of it, but a
few of the items they missed were a pain to get the tape off of. Other than that, I was completely satisfied with the move in process!
I noticed a couple of weeks ago that 1 small box containing a few bathroom items, as well as my shop-vac were missing. I worked with customer service, and I am more than happy to say that by following the process my issues have all been reconciled! I understand when you have a move of this magnitude
(mine required 2 trucks), there is a chance of misplaced items. Northstar was fabulous, they took care of me every step of the way. I actually like to see how a company handles adversity. If everything goes according to plan, you have no way to judge how they will react when things dont go smoothly.
Northstar gets 6 stars (although stupid Yelp would only allow me to get them 5).
Thank you to Northstar Movers and their amazing moving team led by George. On the morning of our move, they called to let us know the time they were arriving which was right at our requested time . They quickly surveyed what was to be done and got right to work. All the movers were courteous, polite and hard working. Thank you to Northstar for making our move go well!