Yelp Review
Rick, Jairo, and Andrew were awesome. They came in and got things done quick and easy…. Even my pain in the butt IKEA bed.
Will be using Northstar for my next move.
This is my first experience with movers and it has been a smooth and painless process.
They are professional, on time, and very kind to work with. We know that the moving process is extremely stressful so they have made our experience
so easy for us.
I highly recommend them to anyone moving in the bay. And they were even kind enough to tel me about the yelp deal as well.
Thanks so much for helping my roommate and I with our first big mov in the bay!
I was contacted by Wendy from NorthStar and I was able to tell her in detail what happened for that moving day. She apologized for the
miscommunication on behalf of NorthStar and I appreciated how she mitigated the situation. She also said to give them a second chance
whenever we move again and to contact her personally to help out with the move.
It’s good to know that NorthStar cares about their customers and make the effort to improve their service.
NorthStar Moving Company did a phenomenal job moving our family. The workers were cordial, fast, careful and moved every item exactly where we wanted
them to go.
My only real complaint is that the movers showed up 2 hours later than we thought they would, and multiple phone calls to the office didn’t give us an ETA or a
sense of what the hold up was. All we ever got was that “something must have held the team up”.
But a move is an all day affaire, and in that context this was a relatively minor problem. The rest of the moving day was punctuated by a terrific and successful
move.
Beatriz has been super helpful with planning our move. She has been able to answer any of the questions we have about the always dreaded move.
Our minds were put at ease and everything was put in the simplest ways possible. All the costs were discussed up front and explained exactly what
they were for. Thank you again Beatriz!