I have used them on 2 separate occasions and had great experiences each time. They are reasonably priced and they really go above and beyond, helping you with any extra moving issues and staying later than expected just to get things done right. I had a sofa bed that literally would not fit through the doorway of the room I intended to put it in. The poor guys tried for a good half hour in every angle and it just wouldn’t budge. I was ready to forget the sofa bed all together and see if they could haul it out to the curb for the taking. Just before they were getting ready to leave, 1 of the guys had an idea of how to try it 1 last time. It worked and they fit it (still don’t know how they pulled it off)!! I really appreciate them not giving up!
The movers and the customer service reps over the phone are all super friendly. Would definitely recommend this moving company to anyone!
Yelp Review
This review is for the customer service I got while booking my move. I spoke with Ana Coy, who was incredibly friendly, polite and efficient. She gave me confidence in my choice of movers with Northstar.
I will update the review after the actual move to review that portion!
I will update the review after the actual move to review that portion!
Alma it was a pleasure to deal with and very professional and efficient. Thank you, Alma!!
I spoke with Alma Lopez to get a quote and book my move. She was unbelievably helpful and kind. I have never booked movers before, but she made me feel at ease. She answered all my questions and has already made my move feel easier! Thank you so much Alma!
Northstar was amazing! All of our furniture and valuable items were delivered in fantastic shape. The movers were very careful, precise, and considerate. We’re really glad we decided to have them help us with our move.
We moved a whole three blocks and the experience couldn’t have been better! Although our move was only three blocks, we moved from loft to loft downtown los Angeles, so the movers went from floor 13 down the elevators into the truck, then out of the truck up to the 9th floor and down the hall to our new home. Chris M., Carlos C and Jario G. were professional and courteous even when they had to carry our couch down 13 flights! Thanks guys. This is the third time using Northstar since Feb 2012 and though I love their service, hope we don’t have to use them anytime soon…but I whole heartedly recommend this company for your next move!
I recently moved with NorthStar Moving and the move was really good. It was a long drive from Milpitas to San Francisco, but the movers did a a really good job. They were able to accommodate me last minute. I was satisfied with the work 🙂
Anna (or was it Alma…?) answered my call. She was very friendly and answered all my questions! She put me on hold for a few seconds when she pulled out the schedule sheets….the wait time was almost nothing! It told me that she knew what she was doing (and was good at what she does!). I just booked my move (she was very patient with my last-minute request…which I really appreciated) and ready to move!
Great company. Spoke with Alma who answered all my questions and helped me choose the best way to go about my move. Thanks for all the help!
Jeff G
Jeff G
I’ve now moved twice with this company. Both times were as flawless as you could except a stressful moving day to be. Where’s the recommend-to-everyone button?