Yelp Review
Moving is terrible, but today I had it super easy thanks to Felipe, Joaquin, and Alan. They showed up right at the beginning of the window that they originally gave me and let me know their ETA more than an hour before they arrived. They took all of our stuff down three stories not only in record time but also with diligence and care. All furniture was wrapped carefully, and my super super heavy futon they took care to disassemble and reassemble – ensuring it would fit where we wanted it. On top of that they were professional through out, and the pricing was exactly as advertised. I hope to never move again, but if I have to, hope I get these guys.
Thanks to NorthStar for quick response – one hour after my first call for same day moving, they show up – very well prepared, incredible can do attitude very well manered and very hard working team!!
Congratulations Northstars for having Michael and his team.
Simply the BEST!!
They called before our appointment to confirm that they would be on time. They worked very efficiently and obviously are very experienced movers. Everything was wrapped and padded, they were very careful squeezing around tight corners and were friendly and professional the entire move.
I hope I don’t have to move again in the near future, but if I do.. I will definitely call North Star again. Thanks, guys! Highly recommended.
I spoke with NorthStar and they re-assured me that they secure all my items, have insurance and even provide a clothing wardrobe to move all my items hanging in the closets. There was a cheaper company I was considering but the reviews on Yelp seemed pretty harsh and there was was a good amount of good and bad so I decided not take any chances. I don’t own expensive items but I didn’t want a broken or cracked item.
NorthStar was really patient about earning my business. They were great about explaining all the costs and giving me an estimate with all the costs involved. I was grateful that they were able to get the job done in the time I estimated and there was no hidden fees.
They had a 2 hour minimum which included drive time so I had planned to move all the large items I was unable to carry myself and could not fit in my car at the time and had planned to move all the smaller items through the week myself.
They showed up on time and the movers were really professional. All my items were wrapped and padded if necessary and everything carried out safely and quickly. I was shocked at how fast they did it and with such ease. They seriously are professionals. Since they were able to do it so quickly, they asked if I needed help moving some of my kitchenware. I hadn’t planned for it assuming the two hours that I had hired them, included drive time wouldn’t give me enough time to move other things so I didn’t pack too many other things. They reassured me they could help and brought in boxes and paper for any glassware and packed up all my dishes and other miscellaneous kitchen items. They helped me label the boxes and lay everything out in my new place. This was seriously the best thing ever! Best part was they didn’t need to take all the drawers out of the dresser they just moved it as is after wrapping and my bed was completely wrapped and protected.
I’ve moved 3 times in since I’ve moved to SF and this was seriously the easiest move ever. No sweating, bumping into things and or multiple trips. The wardrobe boxes were great. I didn’t have to unhang any of my clothes or worry about wrinkles. It went straight on to the rack at my new place and they disassembled my bed frame and re-assembled my bed frame. I was able to unpack all my stuff and feel settled into my new place in a few hours. This was seriously worth it.
Great service! The movers were prompt and ready. They were gracious with the change in the moving path with the apartment complex closing down the main elevator. They broke down all of the furniture pretty quickly. The wrapped up and protected our furniture and belongings and took care of them like their own. Always courteous and accommodating. They navigated the construction zone masterfully. We had a sleeping baby in a room and they moved like gazelles and did not wake her ups. From point A to point B the process was seamless and effortless. Highly recommend them.
So this move had a couple hiccups. But the way the company handled it was top notch. I will definitely use them again.
We have a toddler, so had to carefully coordinate babysitting and nap time around the move. The movers ended up coming late (one mover was sick and they needed a last-minute sub). We rolled with that, but it did throw off the childcare planning. Then their truck broke down! More bad luck.
But the movers themselves were very friendly and professional, and when I told the company how the move went, the customer service team was awesome.
Recommend!!