This company is outstanding from start to finish. From the beginning with Gabriella’s appointment call (which seemed to come in seconds of my request) to the actual move with Arthur, Cam and Marlon I could not be more pleased. All of my things were moved with much care, but in a vary expedient manner.  I would recommend this company to anyone for any type of move. The costs were very reasonable for the quality of work and time.

Thanks to NorthStar for quick response – one hour after my first call for same day moving, they show up – very well prepared, incredible can do attitude very well manered and very hard working team!!

Congratulations Northstars for having Michael and his team.

Simply the BEST!!

I just finished using North Star Moving for a third time and once again I’m so happy I used them for my move. I couldn’t possibly have asked for a better crew when I got William, Jorge, Victor and Bryant.  

They called before our appointment to confirm that they would be on time. They worked very efficiently and obviously are very experienced movers. Everything was wrapped and padded,  they were very careful squeezing around tight corners and were friendly and professional the entire move.

I hope I don’t have to move again in the near future, but if I do.. I will definitely call North Star again. Thanks, guys! Highly recommended.

I messaged a few different moving companies for moving quotes as I only had a kitchen and bedroom to move. I usually do my own moving but I didn’t have access to a large vehicle and with 2 flights of stairs to consider I decided to call an expert.

I spoke with NorthStar and they re-assured me that they secure all my items, have insurance and even provide a clothing wardrobe to move all  my items hanging in the closets. There was a cheaper company I was considering but the reviews on Yelp seemed pretty harsh and there was was a good amount of good and bad so I decided not take any chances. I don’t own expensive items but I didn’t want a broken or cracked item.

NorthStar was really patient about earning my business. They were great about explaining all the costs and giving me an estimate with all the costs involved. I was grateful that they were able to get the job done in the time I estimated and there was no hidden fees.

They had a 2 hour minimum which included drive time so I had planned to move all the large items I was unable to carry myself and could not fit in my car at the time and had planned to move all the smaller items through the week myself.

They showed up on time and the movers were really professional. All my items were wrapped and padded if necessary and everything  carried out safely and quickly. I was shocked at how fast they did it and with such ease. They seriously are professionals. Since they were able to do it so quickly, they asked if I needed help moving some of my kitchenware. I hadn’t planned for it assuming the two hours that I had hired them, included drive time wouldn’t give me enough time to move other things so I didn’t pack too many other things. They reassured me they could help and brought in boxes and paper for any glassware and packed up all my dishes and other miscellaneous kitchen items. They helped me label the boxes and lay everything out in my new place. This was seriously the best thing ever! Best part was they didn’t need to take all the drawers out of the dresser they just moved it as is after wrapping and my bed was completely wrapped and protected.

I’ve moved 3 times in since I’ve moved to SF and this was seriously the easiest move ever. No sweating, bumping into things and or multiple trips. The wardrobe boxes were great. I didn’t have to unhang any of my clothes or worry about wrinkles. It went straight on to the rack at my new place and they disassembled my bed frame and re-assembled my bed frame. I was able to unpack all my stuff and feel settled into my new place in a few hours. This was seriously worth it.

Great service! The movers were prompt and ready. They were gracious with the change in the moving path with the apartment complex closing down the main elevator. They broke down all of the furniture pretty quickly. The wrapped up and protected our furniture and belongings and took care of them like their own. Always courteous and accommodating. They navigated the construction zone masterfully. We had a sleeping baby in a room and they moved like gazelles and did not wake her ups. From point A to point B the process was seamless and effortless. Highly recommend them.

So this move had a couple hiccups. But the way the company handled it was top notch. I will definitely use them again.

We have a toddler, so had to carefully coordinate babysitting and nap time around the move. The movers ended up coming late (one mover was sick and they needed a last-minute sub). We rolled with that, but it did throw off the childcare planning. Then their truck broke down! More bad luck.

But the movers themselves were very friendly and professional, and when I told the company how the move went, the customer service team was awesome.

Recommend!!

The NorthStar team were extremely prepared and incredibly professional. Calling into the office to schedule with a quick move date was fast, easy and welcoming. The foreman called the morning of the move to give a real timeframe. The team was fast, efficient, friendly, outstanding. This is the second time using NorthStar in the past year and half. My experience with them has been outstanding. I will definitely use their service again in the future. Hopefully not as quickly as I needed them again this time around.

My friend had referred me to this moving company, since she had a great experience a few months ago. I’m glad she referred me – NorthStar was great!

I was able to get an appointment about a week before I moved. It was helpful they had availability so soon ahead of time. Also, they have another option to view your home ahead of time, to estimate how much time it will take, and they’ll mark the maximum time not to exceed.

They were prompt and on time. I would say there was some confusion about the time starting. Initially when I first called, the office lady said I’d have the 12-6pm slot. This was a little nerve racking for us, since our estimated time of move was going to be a max of 7.5 hours! And our condo has a moving time slot of only 4 hours. Then my fiancé called, they said they’d come earlier, 11am. Then the day before, 9am. Then a few hours before, 8:30! I mean in the grand scheme of things it worked out okay, but just a lack of communication. There was no way to confirm what they initially said, since it didn’t say on the estimated sheet. Oh well.

They were extremely quick to move. With a large sofa, small sofa, dining room table, 4 chairs, tv stand, queen bed + mattress, desk, another tv stand, 2 trunks, and what felt like 40 boxes, it only took them 2 hrs 15 mins to move down 2 flights of stairs!!!! (With 3 guys). Also they have closet hanger boxes, so that helps. They also have large blankets to cover the sofa, large furniture, and wrap as part of their service! So awesome.

When you move into your new place, they take down all the wrapping and also ask where you want to place things, so have an idea ahead of time.

Total time was 5.5 hours. Total bill was $800. Honestly it was completely worth it!!! It also came with the COI included, if you need one, at no charge. No scratches in my old home or new one.

Edgar, Jose, and Elias were my movers. They did great. Very prompt, efficient. WELL DONE!!!!