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Jason, and his team were awesome! We were seriously in need of help and these guys really came through for us! I would call NorthStar, super flexible, friendly, and are attentive to how you need the job done done to your specifications! These guys even help us set up our bed and puzzle of furniture at the new place 🙂
Yelp Review
Carlos and his team came today to help us move from 2 locations in Fremont to Dublin. They were excellent — friendly, helpful, careful, and more. We were wondering how a company could maintain its 5-star rating with over 700 reviews and now we know. Their rate is very good considering the guys’ service and hard work, and especially with the Yelp deal of $90 off. To say that we highly recommend this moving company would be an understatement!
We used NorthStar for a local move. I was very impressed all around. Before hiring them, I thought I was going to pack up our stuff because I couldn’t imagine trusting strangers to do it. But after the exhaustion of actually packing a few boxes set in and I watched some of NorthStar’s YouTube videos on their process, I decided to give them a try. And they did not disappoint. All of our stuff – even the cheap stuff – was carefully wrapped and securely packed. They were quick and responsive to all of my requests. And I’m truly amazed at how strong they are…they were lifting heavy pieces of solid wood furniture like it was nothing! I am so glad we hired NorthStar!
Luis R, Vinny and Lovell were great! They moved me quickly and efficiently. They were friendly and helpful. They called me to let me know what time they would be there and were right on time. I would absolutely use them again and recommend them for anyone who needs movers! Thank you so much!!
The movers were very friendly and very efficient. They got there right on time and did not damage any of my items. There were no hidden fees and I really appreciated how quickly and cost effective it was.
William and his crew were extremely professional. Packed, wrapped and transported everthing then unloaded and assembled my new place in 2 hours. You cant beat service like that. Will be using Will and his team for all my future moves!!
PS: Their wrapping was on point. I’ve had movers in the past that can’t seem to figure out how to use saran wrap but these guys know what they’re doing!
PS: Their wrapping was on point. I’ve had movers in the past that can’t seem to figure out how to use saran wrap but these guys know what they’re doing!
I experienced a very professional and timely move. Nothing was broken or left trashy and will recommend to all my friends. The crew I had was, foreman Darryl, journeyman Joey and vatche’, request them, the job gets done!
Had these guys come and help me move and they were AWESOME!! Super fast and reliable!! I’ve worked with other moving companies that were terrible and scammed me…NOT these guys!! I would 100% recommend them for your moving needs!!
I cannot say enough good things about this company, NorthStar Moving! We are so grateful to them for their help, professionalism, attention to detail, positive attitudes and speed during this stressful time in our lives.
It all began with a video estimate. I downloaded the app onto my phone prior and at the appointed time, Gloria sent me a link, I clicked on it and presto! We were live on a video chat. I would say we spent about a half hour (perhaps a little more) going through my house. I was able to show her the rooms’ contents, the contents of our cabinets and all that so she could have a better idea of what we were moving and therefore provide a better estimate to avoid any surprises along the way in what this move would cost us.
Based on reputation, I was comfortable trusting them to be able to do what they said they would do. For the record, I did get a second quote from another moving company and NorthStar Moving beat their quote significantly. The other company, also with a good reputation, did not offer unpacking services but they did do packing as well, of course, as moving. NorthStar Moving’s quote turned out to be significantly less than the other company PLUS NorthStar Moving’s quote included unpacking in addition to packing and moving.
So, the day of the move came and a few minutes before 8:00am, our team, led by William P. (Team Leader), along with Benjamin S., Jorge M., Jorge L. and Hector G., arrived. It seemed like I had just shaken William’s hand, turned around to say hello to the rest of the team, turned back and William already had a half box of our dishes in the kitchen packed. When I say they wasted no time getting to work, it’s true. The rest of the day, they moved so quickly, the contents of each room quickly disappearing into boxes. Those things that could not go in a box, like our baby grand piano, were expertly wrapped in moving blankets and everything was handled with care.
By the end of the first day, we were entirely packed. We had so many boxes, each of which was labeled. That completed the first day. Everything was ready for loading onto the truck. Frankly, I was exhausted even though I had not lifted a finger. All we did was to answer questions. The movers did the rest.
I think it is important to stop here and talk about customer service. The team stayed upbeat and positive despite the 100 degree heat outside and the obvious strenuousness of moving all our stuff. It’s been many years since I moved myself and I still recall how it is really, REALLY hard work. Throughout the move, they were in good spirits, upbeat and positive. I have so much respect for a person working that hard and yet still having a genuine smile. As a matter of fact, after the third day when they left, I actually missed them. They were that likable. Hats off to William P. (Team Leader), Benjamin S., Jorge M., Jorge L. and Hector G!
Day two of the move began promptly at 8:00am just like the first. The movers arrived and immediately set about loading the boxes they had packed the previous day onto the truck. We had many boxes along with couches, beds and all so it took some time to load up the truck. By early noon time or so, everything was on the truck. We had filled up one of their moving trucks completely. I mean, there was not room for another item. I think we put one last something with the guys in the cab but that was it.
After breaking for lunch, we met at our new home and without missing a beat, boxes were flying off the truck but always handled with the utmost care. I can vividly remember the guys dropping off a couple boxes inside then running back to the truck. And throughout it all, everything was handled with great care. In the final analysis, all our items arrived safely without a scratch. By the end of day two, all the boxes were in the house. Everything that had been wrapped up, such as the couches and piano, were unpacked and placed where we asked them to be placed. Again that day, we just directed traffic. The guys did the rest.
Coming into the third day, I was feeling it but if William, Benjamin, Jorge, Jorge and Hector were exhausted, it was impossible to tell. They unpacked our things out of boxes and took the boxes with them which gave us a head start on getting settled into our new home.
I made a point of writing this detailed review because I was that impressed with this company. In this day and age, sometimes it feels like customer service is a buzz word from my parents’ era. But NorthStar Moving came through for us at a time when we were feeling the stress of having just bought and sold a home, not to mention the stress of the physical move. They really took care of us and exemplified what I consider excellent customer service. Thank you NorthStar Moving!
It all began with a video estimate. I downloaded the app onto my phone prior and at the appointed time, Gloria sent me a link, I clicked on it and presto! We were live on a video chat. I would say we spent about a half hour (perhaps a little more) going through my house. I was able to show her the rooms’ contents, the contents of our cabinets and all that so she could have a better idea of what we were moving and therefore provide a better estimate to avoid any surprises along the way in what this move would cost us.
Based on reputation, I was comfortable trusting them to be able to do what they said they would do. For the record, I did get a second quote from another moving company and NorthStar Moving beat their quote significantly. The other company, also with a good reputation, did not offer unpacking services but they did do packing as well, of course, as moving. NorthStar Moving’s quote turned out to be significantly less than the other company PLUS NorthStar Moving’s quote included unpacking in addition to packing and moving.
So, the day of the move came and a few minutes before 8:00am, our team, led by William P. (Team Leader), along with Benjamin S., Jorge M., Jorge L. and Hector G., arrived. It seemed like I had just shaken William’s hand, turned around to say hello to the rest of the team, turned back and William already had a half box of our dishes in the kitchen packed. When I say they wasted no time getting to work, it’s true. The rest of the day, they moved so quickly, the contents of each room quickly disappearing into boxes. Those things that could not go in a box, like our baby grand piano, were expertly wrapped in moving blankets and everything was handled with care.
By the end of the first day, we were entirely packed. We had so many boxes, each of which was labeled. That completed the first day. Everything was ready for loading onto the truck. Frankly, I was exhausted even though I had not lifted a finger. All we did was to answer questions. The movers did the rest.
I think it is important to stop here and talk about customer service. The team stayed upbeat and positive despite the 100 degree heat outside and the obvious strenuousness of moving all our stuff. It’s been many years since I moved myself and I still recall how it is really, REALLY hard work. Throughout the move, they were in good spirits, upbeat and positive. I have so much respect for a person working that hard and yet still having a genuine smile. As a matter of fact, after the third day when they left, I actually missed them. They were that likable. Hats off to William P. (Team Leader), Benjamin S., Jorge M., Jorge L. and Hector G!
Day two of the move began promptly at 8:00am just like the first. The movers arrived and immediately set about loading the boxes they had packed the previous day onto the truck. We had many boxes along with couches, beds and all so it took some time to load up the truck. By early noon time or so, everything was on the truck. We had filled up one of their moving trucks completely. I mean, there was not room for another item. I think we put one last something with the guys in the cab but that was it.
After breaking for lunch, we met at our new home and without missing a beat, boxes were flying off the truck but always handled with the utmost care. I can vividly remember the guys dropping off a couple boxes inside then running back to the truck. And throughout it all, everything was handled with great care. In the final analysis, all our items arrived safely without a scratch. By the end of day two, all the boxes were in the house. Everything that had been wrapped up, such as the couches and piano, were unpacked and placed where we asked them to be placed. Again that day, we just directed traffic. The guys did the rest.
Coming into the third day, I was feeling it but if William, Benjamin, Jorge, Jorge and Hector were exhausted, it was impossible to tell. They unpacked our things out of boxes and took the boxes with them which gave us a head start on getting settled into our new home.
I made a point of writing this detailed review because I was that impressed with this company. In this day and age, sometimes it feels like customer service is a buzz word from my parents’ era. But NorthStar Moving came through for us at a time when we were feeling the stress of having just bought and sold a home, not to mention the stress of the physical move. They really took care of us and exemplified what I consider excellent customer service. Thank you NorthStar Moving!
These guys showed up right on time, were polite, cheerful and worked fast and professionally. Roman, Leeca, Bryan were amazing. They were really fast and moved our messy apartment quickly. Will definitely hire them again!