Recently I had to make a pretty quick move from Scottsdale, Arizona to Austin, Texas, but since I had no furniture and only boxes, it was tough to find the right movers. I put in an out-of-state moving project request here on Yelp, as well as on a few other moving websites. A lot of the movers responded to me, but the majority of them pretty much told me that my move was not worth the time and effort since it wasn’t a full house with furniture. Many of them told me it would be best if I got a U-Haul, packed it myself and drove it to Texas. Considering the fact that I was a female moving on my own, that wasn’t an option. I wasn’t willing to drive a truck that I have no idea how to drive to a faraway place I’ve never driven to before…. And alone!

Luckily, NorthStar Moving Company reached out to me through Yelp, and when I called them, I could immediately tell that they were different. I initially spoke with Valery, who ended up working with me throughout most of the moving process. She was really kind, listened to my situation and quoted me a reasonable price. She followed up right away with an email outlining everything. I called a few other movers after, but no one gave me the good vibes that she did. I’m really glad I listened to my gut!

My situation was a little tricky because I was going to Austin and didn’t have a place lined up yet. I was not coming back to Scottsdale, so I would have to sign off on someone else being present to release my boxes. NorthStar was able to work with me on this, and I signed a form that allowed the other person to be there when my boxes were picked up in Arizona. 

Once I found a place, I contacted Valery and she completed setting up the move. I signed everything and we set a date for the boxes to be picked up in Arizona. She explained the window of time that it might take for them to get to Austin. When the day came for the mover to pick up my belongings, it was even quicker and easier than I imagined. Although I was not there, I had packed all of the boxes on my own and had them waiting by the door. The person who was present for/signed off on that day even commented to me how quick and professional the movers were.

Now I just had to wait. Alejandra was assigned to the next part of my move, and she let me know every update right away. I was really impressed by how communicative everyone was that I worked with at NorthStar. The day my boxes were scheduled to leave Arizona, there was a small mechanical issue with the truck, but they had it fixed quickly, and it didn’t even delay the delivery.

I was quite stressed out about a lot of different things during the whole process, but the fact that everyone at NorthStar kept me informed of exactly what was going on allowed me to worry about one less thing. It can be very nerve wracking to not know where all of your life’s possessions are, but Valery and Alejandra put my mind at ease the whole time.

The day of the move-in went flawlessly, and I appreciate that the movers were able to work with the desired timeframe of the building that I moved into. The movers were very friendly and it was quick and painless. Right away, I noticed the boxes were in the same condition as when they had picked them up. During many moves in the past, I’ve had boxes show up all dirty and smashed up. And once I unpacked everything, I was happy to see that there was not one item that had broken!

I can’t say enough about what a dream it was to work with everyone involved in my move. I’m also happy to know that they have a location here in Austin, so if I ever need to move again in the future, I can work with them. And if anyone I know here needs a recommendation for a moving company, NorthStar is my absolute choice!