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This is the 6th or 7th time I’ve used these guys. Never had a problem. This time my foreman was David, and he and his guys were fantastic – really helpful, plus they were funny and really cool. I had three locations and got done in 5 hours total, so it was a lot faster than the estimate I originally got for 8 hours. I hope I don’t have to move again anytime soon but if I do I will definitely keep these guys on speed dial.
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Erick and his crew were careful, efficient, and courteous throughout our move. They made the process simple as can be. Ask for him by name.
I have used them on 2 separate occasions and had great experiences each time. They are reasonably priced and they really go above and beyond, helping you with any extra moving issues and staying later than expected just to get things done right. I had a sofa bed that literally would not fit through the doorway of the room I intended to put it in. The poor guys tried for a good half hour in every angle and it just wouldn’t budge. I was ready to forget the sofa bed all together and see if they could haul it out to the curb for the taking. Just before they were getting ready to leave, 1 of the guys had an idea of how to try it 1 last time. It worked and they fit it (still don’t know how they pulled it off)!! I really appreciate them not giving up!
The movers and the customer service reps over the phone are all super friendly. Would definitely recommend this moving company to anyone!
The movers and the customer service reps over the phone are all super friendly. Would definitely recommend this moving company to anyone!
I spoke with Alma Lopez to get a quote and book my move. She was unbelievably helpful and kind. I have never booked movers before, but she made me feel at ease. She answered all my questions and has already made my move feel easier! Thank you so much Alma!
Northstar was amazing! All of our furniture and valuable items were delivered in fantastic shape. The movers were very careful, precise, and considerate. We’re really glad we decided to have them help us with our move.
We moved a whole three blocks and the experience couldn’t have been better! Although our move was only three blocks, we moved from loft to loft downtown los Angeles, so the movers went from floor 13 down the elevators into the truck, then out of the truck up to the 9th floor and down the hall to our new home. Chris M., Carlos C and Jario G. were professional and courteous even when they had to carry our couch down 13 flights! Thanks guys. This is the third time using Northstar since Feb 2012 and though I love their service, hope we don’t have to use them anytime soon…but I whole heartedly recommend this company for your next move!
I recently moved with NorthStar Moving and the move was really good. It was a long drive from Milpitas to San Francisco, but the movers did a a really good job. They were able to accommodate me last minute. I was satisfied with the work 🙂
Anna (or was it Alma…?) answered my call. She was very friendly and answered all my questions! She put me on hold for a few seconds when she pulled out the schedule sheets….the wait time was almost nothing! It told me that she knew what she was doing (and was good at what she does!). I just booked my move (she was very patient with my last-minute request…which I really appreciated) and ready to move!
I’ve now moved twice with this company. Both times were as flawless as you could except a stressful moving day to be. Where’s the recommend-to-everyone button?
Erik, Isael, Carlos, Rodolfo, and Ray helped us move heavy furniture up three flights of San Francisco stairs. Everything looks fantastic and they were happy to help us get everything situated before heading out. Very pleased! A few tips:
* There’s a coupon on Angie’s List to get a $100 off
* If you pay in cash, they also give a 3% discount
* If you want to bring your own packing material, make sure you ask what type of packing tape they’d prefer. We bought lots of tape beforehand but were surprised when they said that our tape wasn’t strong enough (which was probably true). If we’d known in advance, we would have bought their preferred type though.
* If you bring your own boxes, make sure they use your boxes. Even after we discussed that we had bought 20-30 boxes, they still used their boxes. It was an honest oversight and they ended up waiving the box fee but if I’d known that could be an issue, I would have watched from which pile they were picking up boxes.
* I should have brushed up on my Spanish. Knowing phrases like, “Over there please,” “upstairs,” “downstairs” would have come in handy. It wasn’t at all necessary but it would have been polite on my end.
I’ve worked with lots of services and these guys were great! Would definitely work with them again.
* There’s a coupon on Angie’s List to get a $100 off
* If you pay in cash, they also give a 3% discount
* If you want to bring your own packing material, make sure you ask what type of packing tape they’d prefer. We bought lots of tape beforehand but were surprised when they said that our tape wasn’t strong enough (which was probably true). If we’d known in advance, we would have bought their preferred type though.
* If you bring your own boxes, make sure they use your boxes. Even after we discussed that we had bought 20-30 boxes, they still used their boxes. It was an honest oversight and they ended up waiving the box fee but if I’d known that could be an issue, I would have watched from which pile they were picking up boxes.
* I should have brushed up on my Spanish. Knowing phrases like, “Over there please,” “upstairs,” “downstairs” would have come in handy. It wasn’t at all necessary but it would have been polite on my end.
I’ve worked with lots of services and these guys were great! Would definitely work with them again.