And they continue to impress…So, my place isn’t ready yet and I needed to get some things out of storage. I called NorthStar to inquire about accessing my stuff. If anyone has ever had a traditional storage unit, you know it’s typically a situation where you roll in, throw your key in lock, grab your stuff and head out. I had to book an appointment, and at first I was a little confused as to why, but once I got there, I understood. My whole house was loaded into four tightly packed crates with my name slapped on the side. I was shocked they were so willing to pull all these massive things out of a warehouse and had them waiting right in front me of me when I arrived so I could get what I needed. Stunned! I think I spent the first 10 minutes with my jaw on the floor. They had to crowbar all of them open to get what I needed, but made it such an easy experience! Richard and (it’s slipping my mind – I’m so sorry!!), were amazing, patient and so cool about unloading boxes for me. And all the while as I’m stunned and feeling like a pain in the ass, they made me feel better by letting me know, “This happens all the time. No really. It does. At least two or three times a day. And you only have four crates. This is easy”. So, so awesome! Thanks again NorthStar! You guys rock!