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Now that I have availed their services I understand why NorthStar moving company has all 5 star ratings. A-Team is all they got and ensure the customer is happy with the move even if it means going that extra mile.
I am new to the valley and I needed a quick moving from a 2br/2ba to a single family home which was less than 5 miles away. After calling couple of the movers over phone I was impressed the way Beatrice helped me reserve my slot with no charge and addressed all my questions over phone and she is super quick on yelp to respond. That kind of professionalism made me choose them to help with the moving.
Come on the day of move, they arrived during the time window I was confirmed.
Three movers and a big truck arrived, I showed them around what needed to be moved and Nick, James and Enrique got going right away. After 2 hours of loading I was not sure how long it would take and I reached out to their management to pace up. David who is the Phoenix Regional Head called me and assured me that their team continues to do a professional job and ensure I do not get over charged.
Dave kept checking in regularly over phone and made sure it was all going smooth and I appreciate him calling me in the evening to check how I felt about the move and was I happy ? That sure speaks of their core value to make customer happy.
Nick – The Captain ensured I was always informed of any risk items(like Ikea furniture…) and used his experience to handle the limited space and move out crib, 2 beds and armoire. Throw any challenge he tries to find a solution.
Enrique – Mr. Smile – moving is physically exhaustive and he ensured he always had his smile on , music on to keep the energy pumping and kept checking regularly to make sure I was happy with the move all throughout.
James – Mr.Meticulous – this guy is meticulous and ensures whatever item he packs and unpacks has no damage.
At the time of unloading, there were few challenging situations and I was impressed with the home work by Mr.Nick to ensure that furniture and home do not have any damage and had that keen eye to ensure everything moves to the right place than just place it all in garage.
A sincere thank you to these three awesome guys, David and Beatrice to ensure am happy with the move. I hope not to move anytime soon but without a blink I would hire them if needed.
Residential
Hands down the best. Literally hands down, you don’t have to lift a finger. Reasonably priced and effective.
What a great moving company. They came on time and did everything so smoothly and safely. Sanches and Brandon L, thank you bros so much for everything. These two packaged my stuff and made sure everything was safe and did everything in 3 hours. They went beyond call of duty, thank you sirs!
On time. Friendly. Pro. Didn’t break or damage anything. The 4 pillars of a positive moving company experience. Frank, JJ and Daniel were extremely pleasant to work with. All our breakables and furniture were securely wrapped in packing blankets and protected in the truck. Extreme care was taken with all of our belongings. They went the extra mile in helping us take a few items to our neighbors house and unpack personal belongings out of our car. Couldn’t have been happier.
Unbelievably good. Went out of their way to help make this move pleasurable. Each man was courteous and professional in every way. I would recommend and use them again. Their prices were fare and liveable
I wanted to thank both teams at NorthStar Jorge and Roberts team! Jorges team helped me few back to load our house to storage, they were super helpful, very careful and kind! Took apart everything without breaking it & loaded it to storage without a problem! They were very quick! As well as Roberts team who we met yesterday to unload to bring to our new house! We finished under 4 hours I believe & that’s amazing! Moving is definitely a very stressful time so to have a great time to make it go by easy and painless is highly important and I’m glad I had great helpers!! Whenever we move again I hope to have the same teams because they were great!! Thank you SO much!!
Robert and his team did a fantastic job with our move this weekend. We so appreciated the experienced crew of 3 and couldn’t believe how fast they got everything packed, while using such care for our belongings. No broken items.Thank you Robert!!
Robert’s team did so great! They made a challenging move for us super easy. Very friendly. Organized. Had all the materials and tools. And they handled our fine art with extreme care. Robert checked to make sure we were satisfied several times through the move and every time we needed something the response was “you got it”. Highly recommend Robert and Alex.
Moving is kinda the worst. Packing unpacking changing mail all that awfulness, but North Star has been our go to for moving. Roberts team was quick and super efficient. All our things made it safe and sound to our new place — we will definitely be using them again but hopefully not any time soon. And if you’re moving make sure you ask for Robert and his team.
Had a wonderful experience (well as wonderful as moving can be) this past weekend with Robert and his team! They were outstanding and really did a fantastic 5 star job! Robert treated my stuff as they were his own…very careful about everything. Worried about marking the walls and things I wasn’t that concerned about at the time, but after, it makes all the difference. Very happy customer and I highly recommend them to anyone who wants a great job done in a very efficient and careful way!