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John and his team were prompt, fast, and super communicative. They were able to pick up my packing slack after a family emergency and make moving day go smoothly. They wore masks, put down hallway pads to protect our wood floors, and wrapped everything up very securely. I wouldn’t hesitate to recommend Northstar and will likely use them again.
Residential
Alex’s team did a great job. Nice, fast and all safe covid wise. Would highly recommend for a residential move.
These guys are doers!: Pedro, George, and Christian were prompt on time and well organized to make the moving stress as easy as it could. Trusted Pros. It’s great to know you have dependable people. We had one move to move items to the garage. And we did so much work to the house we needed a second move to help move items from garage to the house once house was done. Pedro solid team lead.
I have moved three times in thelast 20 years. NorthStar is the ONLY moving company I have used. They are the only company I will ever use. I have never had a problem with them. Their prices are good, their employees are great, they are on time, efficient, professional. With all the stress of moving, I can always count on NorthStar to be the one thing I DON’T have to worry about.
Don’t even waste your time researching other companies – just call them!
Great experience with this moving company for a local move. Eventhough I didnt clearly communicate my moving need, they were able to adapt and complete my move on schedule and professionally. The things they helped to pack were packed well. Nothing was damaged in the move from furniture to antique champagne glasses and pottery. Everyone wore masks throughout the move, and it felt as safe as possible in the current pandemic conditions. Tip your movers this is hard work during hard times!
This is the second time I’ve moved with NorthStar! I love them! Alex’s team did a great job and were very organized, efficient, friendly, and careful. Everyone knows that moving is a pain, but having confidence in your moving team helps make moving easier! Thank you, Alex and NorthStar for everything!!
They did an incredible job, they were fast, on time, careful with our stuff and over all very efficient.
Easiest move ever! John and his team moved me from a three story into my new home. They were prompt and efficient. We did a virtual tour of all the items in my home then about an hour later I got a quote! They were early, explained the process and got it done! Thank you North Star I will definitely call you back again!!! Many thanks guys – happy new year!!!
I used NorthStar moving for my recent move from CA to NYC. I had very positive experiences with the cost estimator and all the customer service folks. A crew of 5 people came to pick up my stuff in CA, and everyone was professional, thorough, and careful. My possessions made it to NY in 10 days, which was amazing. However, the team (of only 2 people!) that dropped off my stuff was highly unprofessional – they refused to wear masks, damaged some of my plastic bins and an expensive bookshelf while unloading the van, and picked fights with my new neighbors for no reason.
When I provided this feedback to NorthStar, the COO personally called me back to discuss my situation. She was extremely empathetic and genuinely wanted to hear details of my negative interaction with the NY crew. She immediately provided a small refund on my move, and said she will use my feedback for future improvements.
Given NorthStar’s commitment to make things right, I highly recommend their services to others!
Alex and his team were amazing! Perfect timing, very safe and they did everything in a very professional way!