Dear Ram:
Now that we are somewhat settled in since our February 10th move, we wanted to take a few minutes to thank you for your constant assistance during a stressful time.
Moving from one residence to another under normal circumstances can be difficult enough, but at least one usually moves everything completely from one spot to another. Here we were faced with the decisions of what to store, what to move-and to where…our temporary apartment, our vacation home-storage? On top of that were the residual possessions of adult children who didn’t quite take everything with them over the years. In the midst of this chaos your consistent reassurance and guidance were greatly appreciated.
We especially wish to command your fine moving crew who managed the redistribution of the contents of a large home between a small apartment and two storage units and did so efficiently. You had indicated that this was to be a two day job, but I didn’t expect your crew would have to work so late into the evening to accomplish it. They did so while maintaining a good humored professionalism which currently helped ease some of the feeling of mass confusion.
Thank you again for helping us through this.
Very truly yours,
Wm. and Arline Spindell
This company is awesome.
The office staff is excellent. From my first call for an estimate the staff person I talked to provided me with a clear estimate and thoroughly answered my question about unique locations, truck size and cancellation policy. Great first impression.
Second, my interaction with Rebecca for my confirmation was also great. I was greeted with a cheerful greeting and she had great energy all the way. She walked me through what would happen on move in day and asked a lot of great question to ensure a smooth process for the next day
Move in day. Javier and team: Brian, Juan and Pierre gave me a heads up when they would arrive. Mid way into my estimated time window. When the arrived the guys quickly went to work while Javier walked me through paperwork and details. They packed my stuff efficiently and with care. The guys were polite and very respectful.
The arrived at my new place fairly quickly and were able to load everything quickly and helped me stay under the minimum time. If you can for Nor Cal/Bay Area, make sure to request this team if you can.
Thank you Northstar for helping a single mom move painlessly and it was worth the cost especially with the Yelp coupon they are offering. Thank you! Will go with your company again