Your team, and especially your Project Manager Gadi, was amazing. All were so helpful and professional. They helped make the move as painless and pleasant as was possible. Your movers did a terrific job of packing and were helpful, fast and friendly. And Gadi . took special care to make sure that I felt taken care of and accommodated during what could have been an extremely difficult time for me personally. For this I will always be thankful and will recommended your services to everyone I know!
Sincerely,
Rebecca Baldwin
I just wanted to let you know how happy I am with your company when it came to my move.
I recently moved to Lancaster CA from Los Angeles. I had boxes and boxes of items and some things hadn’t even been packed yet. Your staff came and efficiently took over and made my move so much easier!!
The Foreman, Gunda, and his crew, Sandino and Adrean, were courteous, friendly, and hard working. My boyfriend and I were going to try and do the moving oursevles (with some family or friends to help) but decided to hire a moving company instead. We are so glad we picked NorthStar.
I would highly recommend your company to anyone!
Thank you.
I just wanted to compliment your staff for facilitating an excellent move for me on Monday October 4. I was contacted by Miral who professionally guided me through all of my options and who carefully explained all of the ends and outs of the process. She remained calm and professional right up to the end which in turn reduced stress on my end.
Then came Juan (I believe that is his name) who helped my out on Sunday 10/3 when I realized that I had goofed on my move date. He easily set me up to complete the move the next morning.
Finally, a big thanks goes out to Oran and his team, Nir and Nitzan. Again, all were professional. Not to mention courteous, efficient and fast. I was immediately put at ease by all three.
I have to admit that I had suspicions and worst case scenarios spinning in my head about this move. However, Oran, Nir, Nitzan, and of course Miral, made all of those go away.
Many thanks to one and all! best of luck to Oran, Nir and Nitzan in their future plans……
Sincerely,
Dead Sampson
I wanted to express my sincere appreciation for the outstanding performance your crews at Northstar Moving have consistently exhibited for my clients at the prestigious Regatta Seaside Residences in Marina Del Rev. Having been the Sales Manager for the developer on the original sale of units in the building, I became very familiar with the type of demanding clientele purchasing units in the building which, of course, defines their character in all their needs.
My experiences with your company on a first hand basis have been very impressive. Your crews are always timely; they work exceptionally well together ensuring an expeditious, thorough, and safe pack and move process that has been comforting to me as well as the other multiple homeowners in the Regatta Seaside Residences that have used your services.
As the leading real estate sales agent in the building, I recommend only those vendors whom I can trust for consistent excellence in performance. I always know that I can count on Northstar Moving to provide that excellent service that makes my clients very happy and of course makes me look good as well.
Thanks for always providing such exceptional service and I will continue to recommend you to all my clients with pride and complete confidence.
Sincerely,
William Durfee
Senior Sales Associate
Enclosed is a copy of the letter I have sent to the Better Business Bureau in California that represents your area. I can only say thank you for the professional service we received from your company and employees.
The 4 young men that arrived to pack our home were friendly and quick to go about their business of preparing, packing, wrapping, and loading all of our belongings. Never having used professional movers, I was terrified about all the talk of theft, damage, and balloon cost at the delivery. Apparently the people with their stories did not use your company.
When calling your office, Ram has been very helpful, friendly, and professional. He has been a true asset to your company when dealing with any concerns I had.
If you have any questions or would like to contact us for anything, please feel free to call.
Thank you again,
Vivian E. Uthe
This letter refers to the move which your company handled for me.
As you know, most of us who value sentimental and irreplaceable belongings are extremely skeptical when it comes to trusting movers. Something always goes wrong. If something doesn’t break, then surely the charges will break. .. the bank! At least that has been my experience time and time again. It seems impossible to find reliable and honest movers.
Even when the NorthStar customer service agent took my order with efficiency, promising me that your company was better than the others, I still had my doubts. I knew that somehow, something would go wrong. The only thing that did go wrong, however, was my preconceived notion that NorthStar would turn out to be like all the others. In fact, NorthStar hugely exceeded my every expectation.
Here are just a few of the things that NorthStar did throughout the move which changed my perspective and created a lasting impression:
1. The NorthStar customer service representative was very accommodating to my schedule and extremely diligent about specifying all of the itemized charges to expect during the move.
2. The NorthStar moving crew showed up on time.
3. Packing and loading was done quickly and efficiently. Nothing at all was damaged or broken during the move.
4. All of my telephone calls to the NorthStar main office were handled very efficiently.
5. Two NorthStar managers called me at the end of the day to ensure that I was satisfied with my service. They were most empathetic to me as a customer and demonstrated a sincerity that truly surpassed my expectations.
I work at an aerospace company that exports aircraft parts to airlines with critical time requirements. As you can imagine, customer service is everything in my business. Yet as critical of customer service as I am trained to be, I cannot offer you any suggestions as to how you can improve your service. Everything was done to perfection and this is why I am writing you this letter.
Thank you for your excellence and for proving that there is at least one moving company that lives up to its promises. I will certainly refer you to anyone I know making a move. NorthStar truly won me over, and is the only company that I will even consider using for my future business and residential moves.
Sincerely yours,
Ian Hirsch
Vice President
Thank you for a successful move from Los Angeles to Spokane, Washington. I want to acknowledge the fine work of Gadi, Ram, Yanni, Ted, Rose and the moving crew who worked efficiently, in a positive manner with good spirits and kindness.
Gadi gave me a very fair cost and he is charming, smart and a great representative for your company. Ram coordinated the actual delivery and helped me expedite the changes I needed. He was always so nice and diligent.
Thank you for making my move go so smoothly.
Thank you,
Roma Austin Zimmerman
Your company recently moved our household and we are writing to you to thank you and Northstar for the excellent job. It was a bit of a last minute assignment due to escrow problems but your company provided an excellent and fair quote. When the young men and trucks showed up (on time) they were pleasant, courteous and wonderful workers. I actually saw them running to pack things, there was no time wasted, no socializing and they really worked hard. We are very precises about things and worked very hard ont he moving prep, to see our possessions taken care of in such a professional and careful manner (particularly my antique hutch) was a delight and to see young men work so hard trying to do the best for us was an even bigger delight.
We were both so very impressed with the quality of your employees, their sense of dedication and above all their drive and their courtesy. We would recommend your company without a question. You made a difficult situation much more bearable and allowed us to enjoy our new home without a lot of the stress. Thank you and please extend our thanks and appreciations to your team, they were awesome.
Sincerely,
Mickaela and Donald Erath
We recently moved from Tujunga to our new house and once again used Moishe’s Moving. The first time we used your company, we had a last minute change of plans which most other moving companies would have been unable to handle. You, on the other hand, sent 2 trucks and extra crew and the job got done in an exceptional manner. This time, there were no last minute complications and, here to, you packed and moved us expertly and well to a relatively remote area, on time and on budget. My wife and I have moved a good many times over the years and without question Moishe’s is the best moving company we have ever used.
Very yours truly,
Sheila Rosenberg
I am writing you to thank you for your professionalism and incredible care in moving my furniture, expensive photography and glassware collections as well as everything else that I own. You guys did a fantastic job. Everyone who was part of this very difficult move was great at their jobs and a pleasure to work with. I also appreciated how fast everyone worked to make this painful but necessary job as easy as possible. Even my dogs appreciated how nice everyone was.
I would recommend your company to anyone who is having the unfortunate experience of moving. If and when I move again I will call you to schedule the move.
Sincerely,
H.
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