I am writing this letter to convey my gratitude for the recent services your company rendered to me and my husband during our move to Oregon, where we are retiring, from Southern California. Your employees made a task that would have been monumental for us to complete look easy. We were informed all through the process what would be done for us and when it would be done. Our phone calls were returned promptly and all contact made by you and your team were professional. The manner in which our property was prepared for shipping, loaded and unloaded was exceptional. All of our belongings, including our antique radio cabinet and my grandmother’s antique oak chest, arrived safely. The payment we made to your company seems so inadequate for all the equipment, materials and man hours that were provided by your company for our move.
“Thank you” just doesn’t seem to be enough. We will be forever grateful.
Yours truly,
Patricia R. Fraser
I want to say THANK YOU for one of the most stress-free moves I have ever completed. NorthStar’s team was fast, reliable, affordable, and most importantly trustworthy of handling my valuables.
Ari, the team leader, was an absolute pleasure to work with. His team was equally satisfying in making sure my move went smoothly and trouble-free. My personal items were packaged carefully and drive across town with utmost care.
I will definitely be recommending NorthStar Moving to all friends and family for future moves!
Best,
Brett Ruttenberg
NorthStar Moving Corp,
Your men did a fantastic job.
They worked very hard and I appreciate it.
I hope you are doing well.
The pick-up went extremely well. The movers were on time, courteous, helpful, professional and went beyond to insure that everything was adequately and safely packaged. I was very impressed.
Thank you for all your help and advice.
Dave
Dave and I were so impressed and pleased with how well you took care of us for our move at the end of February. When you came to quote us a price, your thoroughness, honesty, and warmth made me feel right away that we were in good hands. On the day of the move, Roberto and his team handled all of our belongings with great care yet still moved swiftly and efficiently throughout the day. Additionally, we were unable to pack everything ahead of time because I was traveling and ended up getting stuck out of the country until the day of the move–but they packed everything quickly and were able to finish the job in the estimated time, despite having to pack most of our belongings! From our past moving experiences, we know that movers who try to get the job done as quickly as possible instead of “running the clock” are very rare and much appreciated!
Thank you for your professionalism, care, warmth, and integrity. We very much enjoyed working with you for our move, and we will definitely call you the next time we have to move, as well as recommend you to our family and friends.
Sincerely,
Alisha Pedowitz
We wanted to write to express our thanks for a fantastic moving experience. We moved on March 2, 2007 from Menlo Park, CA to Palo Alto,CA with Nick and his 4 men crew. Nick and the guys arrived promptly and were very professional. Not a single thing was broken or damaged. Most of all, Nick didn’t bat an eye when he saw how much there was to pack. He and the guys worked diligently from 8:00am to 6:00pm packing and moving us, then they unloaded our storage items at the storage facility. It was a 12+ hour day for them, and they were professional all the way.
We are planning to move again in a few months and we will definitely call NorthStar. Next time we will request Nick (and maybe a bigger crew, so they don’t have to put in such a long day). We will recommend NorthStar to everyone we know.
Many thanks,
Elizabeth Stephens-Pande
I’ve been meaning to write and say thanks for making my move from San Francisco to Oakland as pleasant as possible. You sent a terrific crew: they arrived at the beginning of the estimated time, they moved me out of my 3rd floor wake-up apartment at lightening speed, followed me to a furniture store for a pick up and moved me into my new home with such care. The lead fellow, Barry, was easy to work with and kept his crew – Tom, Miguel and Ephraim – organized and motivated. When it came time to tally up the bill, it all made sense and I was happy to pay it. I even got a hug from them! How many other frazzled customers can say they want to hug their movers at the end of the day?
The great experience actually began on the phone with Lynn who landed the sale by taking real pride in the company and endorsing her fellow employees with words like “reliable,” “polite,” “trustworthy,” and “efficient.” They were all that and more. There are many moving companies to choose from and many horror stories floating around about unscrupulous businesses. Lynn made me feel like I was making a good choice and I’m happy to say that even weeks after the move, I still feel like I made the best choice.
Thank you!
Jessie Gray
I would like to thank you for the great job the crew you sent on Saturday, February 17, 2007 did.
Barak was amazing and his customer service skills are superb. I was very impressed at the speed everything was done and also at the skills of wrapping and unwrapping.
I have rarely seen a team work with such zeal and excellence and would like to commend their work.
Barak and his crew impressed us all and I will certainly recommend your company to all my family and friends.
Thanks again to a crew with such distinction in customer service.
Sincerely,
Christine Calfa
Our family moved from Tarzana to Agoura Hills three weeks ago. Your team from Northstar – Shahan (foreman), Enrique L., Jose K., Avi, Shy and Adam were exceptional. They packed us up on one day and moved us in record time the next. From the moment they arrived until the last box was brought in, they exemplified a professionalism that I have not seen in along time. I have moved many times int he past plus have spearheaded two corporate office moves and have never had an experience as pleasant as this one.
I want to commend NorthStar for their fine staff; please feel free to use my name as a reference any time.
Sincerely,
Felice Rosen
We want to thank you both personally for the sensational job that you and your team of professionals did for us in our recent move to New York City!
Your team of wonderful men knocked on our door bright and early, and they were energetic and eager to start working. They were fast, hard working and very professional. All four men divided and conquered different areas of the house to pack all our items with great care and concern. As you both know, we had many very fragile Art sculptures and heavy paintings that are cumbersome and large scale and they took the extra time to be sure all our Art was packed securely and labeled as such. Really, these men were terrific! Gadi, you are a fantastic representative of NorthStar. From the minute we met you, we liked you. You exude sincerity and warmth and have great confidence in your Company. You made a daunting project seem easy. You walked us through the entire process from beginning to finish and gave us timeline updates while the truck was in transit. We really appreciated that. Our shipment arrived in a timely fashion and Ram made
sure everything was unpacked as carefully as it was packed. Ram also
stayed in constant contact once our shipment was in New York. Everyone at NorthStar was friendly, competent, professional, and a pleasure to work with.
We most definitely will use you in our next move and we will recommend NorthStar to all our family and friends. You all are a first class
operation! Thank You NorthStar!
With all our gratitude and best wishes,
Dawn and Ed Massey
Garden in Transit, New York City
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